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including our executive coaches, who are based in... - PEOPLES REPUBLIC OF CHINA [* = GROVEWELL-qualified executive coach] Hong Kong - *Jeff Hasenfratz is a Shanghai-based executive coach, facilitator, and Mandarin-speaker who has made his home in Asia since the early 1990s. His passion for helping organizational clients identify and develop the potential of senior individuals and teams has led him to focus his professional efforts in the area of executive development. Jeff earned a bachelor’s degree in political science from the Ohio State University and a Juris Doctor degree from the University of Cincinnati. His university years included studies in Europe and Asia. Jeff also is a graduate of New Ventures West’s professional coaching course. Jeff is certified to deliver and interpret the MBTI, MPA, Harrison, and Conflict Dynamics assessments, and is a certified trainer of Edward de Bono’s Lateral Thinking tools. During more than two decades, Jeff’s experience in the technology and human capital consulting industries has included functional specialization in business development as well as in the assessment, development, and transition of senior leadership talent. His organizational clients include Fortune 200 and FTSE 100 firms in the technology, consumer goods, construction materials, entertainment, and financial services industries. Clients have included Juniper Networks, QAD, Tellabs, CSFB, Deutsche Bank, Heraeus Holdings, and the Hong Kong University of Science and Technology. Coachees benefit from Jeff’s ability to help them gain and leverage greater self-awareness, leading to performance improvement for themselves and their direct reports. They also enjoy his practical and humorous personal style, characterized by one client in the phrase, “he must be the Mr. Rogers of Asia!” Jeff’s efforts have led to his associated firm’s being nominated on two occasions for a “Best Training Firm in Hong Kong” award – about which Jeff cautions that the nomination was actually about coaching “but they didn’t have a ‘best coaching’ award.” Jeff is a member of the International Coach Federation, a founding member of what is now called the Hong Kong International Coaching Community, and is the initiator of the Shanghai Coaches Learning Group. He is the author of numerous articles on career transition (“Excellently succinct!” in the view of one reader), including articles written for the China Staff and Career Times magazines. Jeff is a former board member of the non-profit Getting Back to Work Foundation. In his spare time he enjoys practicing taichi, reading, traveling, and simply spending time with his multinational family. Contact Jeff at info@grovewell.com - - *Donny Huang, based in Beijing, is committed to bridging the cultural gap that separates native Chinese businesspeople and those from other world regions. He works with Western and Chinese executives and managers to develop their cross-cultural competencies and other abilities to contribute effectively to the success of their globalizing corporations. Donny was born in China and received his undergraduate education there. He came to the U.S. in 1992, where he completed his MBA in international management at the Garvin School of International Management (“Thunderbird”) in Arizona. He also did graduate work on culture and leadership at East-West Center in Hawaii. Besides living in the U.S. on several other occasions, he has gained experience relative to other world regions through extensive travel and by studying and working side-by-side with people from many nations. He is fluent in Mandarin, Cantonese, and English. Donny started his professional career in 1988 with Standard Chartered Bank in China. In 1995, following his MBA studies, Donny moved on to serve as international operations supervisor and representative for Allied Domecq Retailing International, the parent company of Baskin-Robbins and Dunkin’ Donuts. In this capacity, he was personally responsible for establishing the first Dunkin’ Donuts store in China. Later, he served as vice president of Datahouse, a Honolulu-based management and technology consulting company, and still later as managing director of Pilot Marketing Management Consulting Company. His final corporate responsibility before entering full-time consulting was as vice president of sales and marketing for Oztime, a publicly traded Canadian company specializing in education and technology. Donny has taught intercultural communications at the university level and currently holds adjunct posts at the University of International Business and Economics (Beijing), the RMIT Business School (Australia), and the China branch of Thunderbird’s Executive Education program. He contributed to Managing Cultural Differences by Robert Moran and has written numerous articles on business topics. Donny is managing director of the first locally based cross-cultural management consulting firm in Beijing, which specializes in management consulting, global leadership training, and executive coaching, all with an emphasis on turning cross-cultural diversity into business advantages. His executive coach training was with George Renwick at the Summer Institute for Intercultural Communication. Donny coaching has included managers and senior executives at Motorola, Intel, GlaxoSmithKline, Elsevier, Philips Electronics, Vistoen, ZTE, and Lenovo. Donny enjoys ping pong, jogging, tiachi, and reading. He and his wife live in Beijing and enjoy international travel together. Contact Donny at info@grovewell.com - *Luke Wardle helps global organizations grow by consulting to senior managers to analyze and solve challenges related to development, retention, and succession planning. Based in Shanghai, he has coached hundreds of senior leaders, enabling them to achieve their full potential on behalf of their companies. Luke holds a B.A. in political science from the University of Utah and an M.A. from Old Dominion University in economics & international relations. He is certified in assessment tools and methodologies including Caliper, DISC, FIRO-B, COI, EAGLE, and SDI. His ICF coach training is from Coaching and Leadership International and the Asia Coach Center. He carries out his work using both Mandarin and English. Luke began his career at American Express, then moved into retail and customer service/relations at Nordstrom, where he gained his interest in people-development. He strengthened his expertise as a people manager at Aspen Achievement Academy. Beginning in the mid-1990s, Luke helped two relatively small organizations – IWNC Group and M7 & Associates – grow into well established ones while holding responsibilities such as global head of training & development, general manager, managing partner, senior partner, and chairman. Most of this experience was gained while these firms were immersed in the fast-paced China market. Luke’s experience as an independent consultant has been mostly in talent- and organizational-development with global corporations operating in Asia, especially Greater China. He specializes in the development of individual leaders, but also has facilitated leadership team development programs in cases where the objective is to reorient behaviors to improve performance of the team as well as each of its members. He has also contributed to the design and implementation of cultural change. Luke’s client list includes Arkema, Bayer, Bosch, Ciba Specialty Chemicals, Continental, Dell, General Mills, Hexion, Microsoft, Philips, Roche, Schaeffler, Total, Unilever, Veyance, and Zegna. As an executive coach, Luke works with executives one-on-one in most cases, but also is adept at small group coaching. He is active in a number of professional coaches’ organizations including the Alliance for Strategic Leadership, the International Association of Coaches, the International Coach Federation, the Asia-Pacific Alliance of Coaches, and the Association of Coaching and Training. Luke and his family have lived in China since 1995. He enjoys outdoor sports such as skiing, hiking, climbing, and kayaking. He has led many adventure trips into remote areas in the U.S. and China; during these he uses the outdoors as a metaphor for the world of business. Contact Luke at info@grovewell.com - - Christina Lee Showalter is an executive coach, facilitator, and consultant to multinational companies in organizational and senior leadership development. Having served as a coach and mentor for many years, she understands that an on-going, one-on-one, supportive relationship is a highly effective way to help global business leaders develop to their full potential. Christina received her bachelor’s degree in English and foreign languages and literature from National Taiwan University. After 10 years working with an international non-profit organization in Hong Kong, Taiwan, and the Philippines, she obtained from Michigan State University both a masters degree in communication and a doctorate in adult education. Along the way, she also gained certification to deliver and interpret the MBTI, DISC, and Hogan assessments, and she became a certified internal coach for Pepsi International. Christina provides coaching, training, and consulting in English, Mandarin, and Cantonese, and she also speaks the Chinese dialects Fujien and Taiwanese. Christina has worked in fifteen Asian countries as well as the United States, and she has lived in Malaysia, Hong Kong, Taiwan, the Philippines, the United States, and now the Peoples Republic of China. Since the late 1980s, most of her work has been with executives and multicultural leadership teams, enhancing and developing their effectiveness as individuals, team members, and leaders of others. One of Christina’s long-term clients has been L’Oréal China, for which she has worked for several years as an internal leadership development consultant, preparing for senior leaders programs such as “Mentoring Across Cultures” and “Managers Coaching Talent.” Among her other leadership development clients have been L’Oréal Asia, Nike China, Sika China, and Pepsi China. In addition, she has provided cross-cultural training to Chinese government officials and to employees of HP, Cargill China, and McKinsey China. Between 2003 and 2008, Christina and her husband, Nathan, were the co-directors of the non-profit Community Center Shanghai, which serves the ever-growing expatriate community there. They laid a solid foundation that is now enabling the Center to expand to three locations in Shanghai. For non-profit organizations in the United States, Christina and Nathan co-developed programs entitled “Growing Leaders for Healthy Congregations” and “Empower Leaders Through Mentoring.” Their son, Eli, recently completed a year of community service in South Africa and is currently a student at Wheaton College in Chicago. Contact Christina at info@grovewell.com - *Edith Coron is a global leadership and intercultural communication specialist. She brings broad international experience to her coaching practice, which she anchors in her respect for the challenges that executives face. She is committed to each of her coachees for the achievement of their goals, the enhancement of their performance, and the optimal use of their opportunities for growth. Edith holds a masters degree in literature from the University of Dijon, where she also studied enology. At the University of Columbia (Missouri), she received training in broadcast journalism. She completed her coach training from Coach U, and she is certified to deliver the Cultural Orientations Indicator, the Polaris Global 360, and the REN Coaching Model, which adapts coaching to Chinese values. She has completed the Global Executive Coaching course at the Summer Institute for Intercultural Communication. A global nomad by choice, Edith has lived and worked in China, the U.K., the U.S., Israel, France, Russia, and in several nations of Latin America and Africa. She works professionally in French, Spanish, and English, and she also speaks Russian and some Mandarin. During Edith’s first career, which lasted 20 years, she was an international journalist and author who acquired an insider’s knowledge of the media. A correspondent who roamed four continents, Edith observed and explained unfamiliar cultures to North Americans and Europeans. As editorial manager of a European web site, she managed an international team and adapted content to audiences in six countries. Today as a Beijing-based professional, Edith provides not only executive coaching but also global leadership competency development, intercultural awareness training, multicultural teambuilding, globalization consulting, and international mobility services. Her clients include Alcatel, Procter & Gamble, Schneider Electric, Saint Gobain, PWC, Aventis, Michelin, Accor, Wolseley, Danone, Decathlon, Société Générale, Novozymes, Degussa, Novartis, Areva, Airbus, Spansion, Auchan, Oshkosh, Tyco, and Siemens. Edith is a member of the International Coach Federation, the Asia Pacific Alliance of Coaches, and the Society for Intercultural Education, Training, And Research. She infuses all her professional endeavors with a blend of expertise in global business, world cultures, foreign affairs, and geopolitics. Edith offers to executives her training and experience as a coach, supplemented by her know-how as a global journalist and her passion for enhancing people’s personal and professional effectiveness. With her English husband, Edith enjoys singing baroque music in choirs. They also share with their two teen-age sons a passion for world travelling and scuba diving. Contact Edith at info@grovewell.com - *Sharon Tan, a native of Singapore with experience throughout Asia, is an executive coach who also trains and facilitates. Her corporate experience is primarily in the areas of human resources management and competency development. Clients respect her professionalism, openness, and sincerity. Her personal mission is “to make the difference that counts.” Sharon holds a B.A. in business administration from the University of South Australia. She is certified as a coach by Corporate Coach University; has additional qualifications in DISC and Emergenetics; and is qualified to deliver several of the Ken Blanchard organization’s standard offerings. Sharon coaches and trains equally well in English and Mandarin; she’s also capable of communicating when necessary in Cantonese, Hokkien, and Teochew. Sharon’s professional career began in Singapore with Polysar Asia-Pacific, where she was an assistant to the technical director. She then went to Nokia, where she held positions of increasing responsibility between 1993 and 1999. In one role, she was responsible not only for managing the company’s annual 360° appraisal exercises for executives and promising managers, but also for integrating Nokia’s global performance management system throughout Asia-Pacific. Sharon’s final role with Nokia was as an in-house competency development consultant; she oversaw the company’s training and development initiative in management & leadership, and worked with senior managers to identify and develop high potential managers. Sharon relocated to China in 2000 and became an independent consultant. Her work has included executive coaching, coach training for managers, and the facilitation of leadership and team programs. Her clients have included Akzo Nobel, Accenture, Agfa Graphics, Bayer Materials Science, Bearing Point China, Bosch Rexroth China, Boston Scientific, Coca Cola, Corning China, Covidien Healthcare, DHL China, Dow Corning, Newell Rubbermaid, Royal Sun Alliance Insurance, Sara Lee, Guoman Hotels, Hilton Hotels, Swissotel Shanghai, Nokia, Tyco Electronics, and Stryker in both China and Taiwan. Sharon says that her corporate and consulting experience enables her to relate well to the challenges faced by executives and their organizations. She is eager to work with anyone who intends to strive for personal and professional alignment and balance in life. Sharon is married and has two teenaged children. Besides her close-knit family, she maintains friendships in many countries around the globe. Her personal mission “to make a difference that counts” had led Sharon to participate in charity sponsorships and fundraising in support of special medical needs (especially kidney failure) and children’s education. Contact Sharon at info@grovewell.com - HONG KONG [* = GROVEWELL-qualified executive coach] - *Vivien Pau is an executive coach who dedicates herself to helping leaders of organizations to believe in themselves, maximize their potential, and lead fulfilling and courageous lives. Vivien was born and raised in Hong Kong, and is fluent in Mandarin and Cantonese Chinese as well as in English. She completed her bachelors degree at the University of Hong Kong and an MBA at the Chinese University of Hong Kong. During her career she lived and worked for four years in Chicago and Toronto. Her early corporate experience was gained at Citibank, British-American Tobacco, Colliers Jardine, and Royal Trust Canada. In all, she now has over a quarter century of marketing and management experience in the banking and professional service industries. Vivien’s most significant corporate experience was her six years with A.C. Nielsen, the world’s largest market research company, where she served as managing director of Hong Kong and China, then as the director of change management for the Asia-Pacific region. While managing over 250 employees of multiple nationalities, she helped to build the business at a double-digit rate every year, improve the efficiency of the operational processes, and boost both employee and customer satisfaction. During her time with A.C. Nielsen, the company went through a major acquisition, a substantial reorganization, and a culture change. Vivien spent a significant amount of time coaching A.C. Nielsen executives at all levels to help improve their effectiveness within these shifting and complex conditions. Vivien is a Certified Facilitator and Certified Action Learning Coach. She has coached and facilitated workshops for senior executives at Standard Chartered Bank, ExxonMobil, Merck, Novartis, Altera, Bax, Epson, Levi Strauss, CLP Power, Abbott, Intercontinental, CIGNA, Unilever, and the Li & Fung Group, among others. Her executive coaching clients have included company heads, managing directors, general managers, and CFOs – Chinese, Indian, Filipino, New Zealander, Australian, Italian, Norwegian, English, and American – at firms such as Johnson & Johnson, IDS Marketing, Swire Beverages, and Schmidt Electronics. Vivien is a founding vice president of the Hong Kong Coaching Community, a member of International Association of Certified Coaches, and member of International Association of Facilitators. Since early 2007, she has written a column in a Hong Kong newspaper that features case studies of her work as an executive coach and facilitator. In May 2009, Vivien’s columns were collected and published in a book; its translated title is A Positive Look at My Strengths: Inspiration of Positive Thinking from an Executive Coach. Vivien loves reading, learning, practicing meditation and qi gong, and doing voluntary work for the Hong Kong University Graduates Association, of which she is the president. Contact Vivien at info@grovewell.com - *Maura Fallon has lived and worked in Asia for over 20 years, helping organizations there to identify, analyze, and solve problems amid structural change in a multicultural context. She develops solutions in collaboration with, and tailored to the needs of, each client. She applies those solutions by coaching executives, organizing seminars and workshops, designing group discussions, and providing reports with clear guidelines and concise recommendations. Maura has an M.A. in intercultural relations from Antioch University in addition to a B.A. from Mount Holyoke College; she also studied Mandarin in Taiwan. She has been a faculty member at both the Singapore Institute of Management and the Royal Melbourne Institute of Technology. Maura’s corporate career includes service as director of learning and development in Asia for AlliedSignal and, later, Honeywell. In this capacity, Maura led teams that designed and implemented a regional learning infrastructure; led change-management initiatives in the mergers of AlliedSignal and Honeywell International, then Honeywell International and G.E.; consulted to and coached Western and Asian senior executives throughout Asia Pacific; and, in relation to a potential joint venture, led a strategic review process that resulted in a decision to stop action, thereby initially saving $20 million. Maura began consultancy work in 1993, helping Hong Kong-based companies move their operations to China. She specializes in managing change and transitions in multicultural situations in which an understanding of cultural values is crucial to building relationships and teamwork. She offers insights into Asian and Western behaviors as well as intra-Asian differences, thereby enabling clients throughout the region to enhance staff performance. Maura also has experience helping clients to localize operations, build multicultural teams, translate new visions into plans of action, close the skills gap, raise staff morale, design learning programs, and smooth leadership succession. Client firms have included ARCO, Nokia, AlliedSignal, Honeywell, Citibank, Sun Life Financial, J.P. Morgan, Standard Chartered Bank, FedEx, Golin/Harris, Luen Thai, Watson Wyatt, Manulife, Coca Cola, Dana, Marriott, 3 Com, Philips, and the United States Consulate in Hong Kong. One of Maura’s specialties is developing the leadership potential of both Asian and Western executives. For example, for Nokia at a time when it was expanding from Hong Kong into mainland China, she coached Chinese, British, American, and Finnish executives and their teams to work together effectively within their intensely multicultural environment. Maura is married to Mark Gau, a native of Taiwan and now an executive of a global corporation. Early in their marriage, she had the experience of living in Taipei with Mark’s extended family of 20 people spanning four generations. Maura enjoys travel, international cuisine, collecting textiles and carpets, and hiking the Grand Canyon. Contact Maura at info@grovewell.com - AUSTRALIA-[* = GROVEWELL-qualified executive coach] - *Geoffrey Abbott is an executive coach with a passion for international coaching. He enjoys the complexity and uncertainties of the global business environment as well as creative conversations with others about making sense of work and life. In his experience, people are most effective when their personal values and missions are in synergy with those of their organizations. Geoffrey pursued his professional direction into international coaching through a research doctorate in business at the Australian National University, which built on his academic foundations in organizational psychology and education. For his dissertation, Geoffrey explored how executive coaching assists expatriate managers to deal with the challenges of overseas sojourns. He lived for three years in El Salvador, completing his fieldwork, working as an executive coach, and improving his Spanish. Geoffrey’s awareness of the possibilities and potentials offered by cultural diversity developed during his time as an executive policy adviser with the Special Broadcasting Service, Australia’s multicultural and multilingual broadcaster. In this role, he was responsible for strategic planning, lobbying the government on funding and other issues, and managing major research projects. His early career was in teaching. He also has experience in Canberra as a senior policy adviser with the Australian Government. Geoffrey’s executive coaching work is usually with multinational companies. He has coached at the regional and national manager levels in Central America, the U.S., and Australia. Client organizations include International Paper, Microsoft, SAB Miller, PPG, the U.S. State Department, Dell, Aid to Artisans, Cox Communications, ANZ, NAB, ING, and the University of Sydney. Geoffrey takes a holistic view of coaching, working with multiple approaches grounded in his broad training and experience in management, psychology, interculturalism, and education. Through 2007, Geoffrey delivered advanced behavioural coach training programs in Sydney, New York, London, and Singapore. He has trained and mentored coaches from more than thirty countries. He also runs specialized public and in-house programs in international business coaching. Geoffrey has written many articles and book chapters about international coaching and related issues, including a co-authored chapter on coaching across cultures in the Evidence Based Coaching Handbook (Stober & Grant, 2006). He is currently co-editing the Routledge Companion to International Business Coaching. Geoffrey lives in Sydney with his partner and their cat. He loves sport and can often be found cycling around the shores of the spectacular Sydney Harbour. He also enjoys reading and travelling as far and as wide as possible. Contact Geoffrey at info@grovewell.com - - *Anna Harper is an executive coach and facilitator who enjoys the complexity and intrigue of the global business environment as well as the creative dialogue that underpins her intercultural service delivery all across Asia-Pacific. She believes that people are most effective when their values and worldview are aligned with those of their organization and society. A native of New Zealand, Anna completed a bachelors in fine arts at the University of Canterbury, followed by post-graduate studies at other universities in both design management and communication management. In 2003, she received an M.A. in organizational development at the University of Western Sydney. She also has studied extensively at the Summer Institute of Intercultural Communication (Oregon), learning to incorporate intercultural concepts and techniques in her leadership coaching and cultural change work. After receiving her bachelors degree, Anna joined the international division of Elizabeth Arden, for which she worked for 12 years in expatriate positions across Europe and Asia-Pacific; eventually she attained the position of marketing manager for Asia. In the course of her corporate and subsequent career, Anna lived and worked in Japan (where she devoted three years to establishing a joint venture), Hong Kong (where she managed a cultural-change project), and Singapore; these first-hand experiences enabled her to grasp the complexities of identifying and navigating different needs and perspectives. Founding her own consultancy in 1991, Anna has coached executives at the C-level and below for companies in China, Japan, Thailand, Hong Kong, Australia, and the United States. Clients have included Ford Motors, Caterpillar, Barclays Global, Cisco, E&J Gallo, Raytheon, Merck Sharp & Dohme, Scherring, Kelloggs, Deutsche Bank, Frucor, Thompson-Reuters, Cathay Pacific, and Optus Communications. She also facilitates leadership programs for Thompson-Reuters and the U.N. Anna’s self-development as a coach is grounded in her NLP training in systemic thinking and advanced behavioral modeling. In addition, Anna is a certified in Spiral Dynamics Integral, MBTI-EIR, BarOn-EQi, FIRO-B, SIE (Survey of Influence Effectiveness), MOT (Managing Organizational Transition), and Situational Leadership. Anna’s integral approach to executive coaching encompasses psychology, intercultural insights, leadership training, and systemic thinking. Anna is the treasurer for Lotus Outreach Australia, an independent, secular, non-profit organization dedicated to improving the living conditions of vulnerable children and their communities through education and healthcare. Otherwise, she enjoys teaching and practicing yoga, reading, traveling, music, art, walking, dancing, and being with her family in New Zealand whenever possible. Contact Anna at info@grovewell.com - - *Karen Huchendorf has devoted her career to increasing the comfort, competence, and confidence of people interacting in unfamiliar environments. Karen holds an M.A. in philosophy and has completed graduate work in organizational behavior. She regularly attends the Summer Institute for Intercultural Communication (held annually in Oregon), where she has completed nearly 400 hours in professional development programs. Karen has been involved since the early 1970s in the field of intercultural communication. To date, she has prepared thousands of people for worklife or lifestyle transitions, ranging from high school and college students participating in international educational exchange programs to corporate executives and their families on long- and short-term assignments abroad. She also has been commissioned to design and deliver expatriate orientation programs for clients such as Met Life and Affiliated Companies of New York City and Optus Communications of Sydney, Australia's second largest telecommunications firm. Born in the United States and a
migrant to Australia in 1988, Karen became aware of a lack of services
to support incoming corporate personnel in the cultural transition to life
in Australia. With the assistance of over 200 country/cultural specialists,
she has been involved in the delivery of post-arrival coaching programs
for people from Chile, China, India, Korea, Japan, the Philippines, Taiwan,
Thailand, the U.K., and the U.S. Pre-departure coaching has occurred
for business people on their way to 40 destination countries.
Karen lives with her husband, an Australian with Belgian and Australian parents, plus two Birman cats. She enjoys yoga, swimming, and international folk-dancing. Contact Karen at info@grovewell.com - - *Torrey Orton believes that acknowledging turbulent times is critical to understanding and responding effectively to the forces buffeting global enterprises. He promotes “discretionary leadership growth,” the added capacities that move an executive into new ways of seeing and doing. He also calls this “the wisdom cycle”; entering this cycle requires one occasionally to acknowledge that one doesn’t know what to do. Torrey holds masters degrees from Yale University in both philosophy and education. He also has qualifications in organizational change from the Royal Melbourne Institute of Technology, and in psychology from Swinburne University. Torrey’s nonlinear, intercultural background enables him to work in an integrated way across organizational types, levels, and cultures. He has served as a school teacher in France, an educator and staff developer in China (including two-years’ residence in Beijing) and Australia; an I.T. systems manager for the Melbourne Water Authority; and an I.T. systems builder for the State Bank of Victoria. Says Torrey: “I have a fine eye and emotional tuning for engaging irregular organizational, group, and personal patterns – ‘wicked problems’ as they’re called in the collective executive decision processes trade.” Currently, Torrey is a director of a leadership consultancy in which he delivers leadership development services supported by customized 360° processes. Clients include Arvato, Da Peng LNG, JMI Group, Pernod Ricard, and Nexans. With one long-term client, Torrey’s work involves leadership development for the senior team, coaching for the CEO, planning the integration of acquisitions, and guidance on intercultural management (European company culture, English as corporate language, Chinese as worksite language and culture). Torrey is also a director of a consultancy whose clients include Linfox, McConnell Dowell, Thiess John Holland, TRU Ltd., Sensis, Calvary Health Care-Bethlehem, V-Line, and the Peter James Centre. Over nearly two decades he has maintained a small psychotherapy practice with an intercultural clientele. He is the newsletter editor for two special interest groups of the Australian Psychological Society (environment and relationships) and writes opinion pieces for both. He is the author of “Leadership across Cultures in Times of Change,” published during Autumn 2008 in Leadership Victoria, an on-line publication; click here to read this. Long a resident of Australia, Torrey has lived with his wife in the same inner-city house for over three decades. He is a founding director of the Futures Foundation. A beginner at aikido, he writes that he’s “learning to submit myself to a new discipline…and to a master.” Contact Torrey at info@grovewell.com - SINGAPORE [* = GROVEWELL-qualified executive coach] - *See Luan Foo has a personal philosophy that he calls “homespun”: Life is a gift to be shared and treasured. It rests on three cornerstones: (a) Plenty to live for and plenty to live on; (b) There is never a wrong time to do the right thing; and (c) The best is yet to be. See Luan holds a B.A. in economics from the University of Malaya and a diploma from the Communications, Advertising, and Marketing Foundation in the U.K. He was trained as an executive coach at Coach U, Corporate Coach U, and the Advantara Global Executive Coach Institute. The International Coach Federation recognizes him as a professional certified coach. His global career has enabled him to speak Cantonese, Mandarin, Malay, and English. See Luan has held a variety of roles with major corporations in Asia, Europe, and the United States. For Nestle, he served as head of market research. For Esso, he was a public affairs manager. For Esso/Exxon, he was both a marketing manager and (in Houston, Texas) a human resources manager. And for BOC Gases, he served as human resources director for the North Pacific region with responsibility for some 7,000 employees in ten nations. As an executive coach, See Luan’s focus is on leadership development, management of change, performance and personal effectiveness enhancement, career and life/financial planning skills, cross-cultural communications, all leavened with work-life balance. See Luan credits his ability to successfully coach a wide variety of executives to his ability to customize, his cross-cultural experience, his use of Socratic questioning and empathic listening, his high familiarity with Asia-based joint-ventures, and finally his yin-yang blend of seriousness and light-heartedness. He is certified to use several assessment instruments including Hay McBer Competency Applications. See Luan's clients include ExxonMobil, Saloman Smith & Barney, American Eagle Tankers, KE Swan, F&N, American Express, Borland, NTUC Income, Sino-Land, Sino Hotels, Fullerton Hotel, Equatorial Hill Resort, Givaudan, GSK, Johnson & Johnson, Lufthansa Cargo, Microsoft, Munich Re, Ogilvy & Mather, Petronas, Pioneer Investments, Puratos, Tetra-Pak, S.W.I.F.T., Star TV, and Tenaga National. He is a fellow of the Hong Kong Institute of Human Resources Management, president of the Asia-Pacific Alliance of Coaches, and immediate past president of the Singapore Chapter of the International Coach Federation. The International Journal of Coaching in Organizations has published his articles. See Luan's interests are reading, music, table-tennis, numismatics, and traveling (especially in China, where he collects Chinese snuff bottles). See Luan and his wife, a retired manager in the retail business, love to spend time with their grown son in Sydney. Contact See Luan at info@grovewell.com - - *B H Tan has both managed large businesses and coached corporate executives. He prefers the latter. In his earlier days as a corporate executive, he reports, he believed that what gets measured gets done. But now he knows better because he learned what Einstein admonished years ago: “Not everything that can be counted counts, and not everything that counts can be counted.” Accordingly, BH’s guiding principle is, “People first; products and profit will follow.” BH was born and raised in Singapore; as a result, he speaks English, Mandarin, and Cantonese. His B.E. degree is from the National University of Singapore. He also holds a master of philosophy from the Thierry Graduate School of Leadership (Brussels), where he was awarded a scholarship to pursue a Ph.D. in leadership development -- which he recently completed! In recognition of his accomplishments in his specialty area, executive coaching in leadership development, Thierry has appointed him as a faculty member. BH has 26 years of experience as a manager and executive, serving in China, Taiwan, India, Korea, Japan as well as in Western Europe and the United States. He held posts such as vice president, managing director, and director for well-known MNCs including AT&T Consumer Products, SyQuest Technologies, and ICI Acrylics. His experience comprises not only general management with P&L responsibility (revenues over US$150 million) but also strategic planning, manufacturing, quality systems, and sales & marketing. As an executive coach, BH specializes in leadership development in a culturally-diverse environment. He works with CEOs, GMs, and VPs and their teams to enhance their effectiveness and bring greater value to their organizations. BH also has consulted with executive teams who are facing the challenges of large-scale cultural transformation. His clients have included AMD, Pfizer, Asia Pacific Breweries, Shell, National Starch and Chemical, Equant, Baxter, L’Oreal, TNT, SMRT, SITA, Chartered Semiconductor Manufacturing, STATS ChipPac, British Oxygen, and Dell. To date BH has delivered nearly 1,000 hours of professional coaching for these and other clients. He is accredited by the International Coach Federation and is a graduate of Corporate Coach University. He writes articles on leadership for the Singapore-based business press. BH lives with his family in Singapore. He and his wife love traveling and often visit the United States and Europe as well as other countries in Asia. Their older daughter works in Chicago while the younger one is completing undergraduate studies in Singapore. BH reads widely and loves the out-of-doors. Contact B H at info@grovewell.com - INDIA-[* = GROVEWELL-qualified executive coach] - Michael S. David has, for more than two decades, designed and conducted corporate training workshops on general management, leadership development, customer relationship management, people development, team building, and cross-cultural communication. In response to requests made by his client organizations during recent years, he has also become active as a coach of corporate leaders. Michael holds a bachelors degree in commerce and a post-graduate diploma in banking from the University of Puna as well as a masters degree in commerce from Shivaji University. He attended the basic and advanced human process laboratories offered by the Indian Society for Applied Behavioural Sciences, and he qualified as a cross-cultural trainer with General Motors Relocation Services. Michael’s early corporate career was in advertising, where he held creative and client-service responsibilities. During that time he also served as a visiting faculty member at business schools such as Symbiosis Institute of Business Management. He currently is a training partner of the Tata Management Training Centre. During his long, independent career as a corporate trainer, Michael has trained over 45,000 managers and executives for DSP Merrill Lynch, Vodafone, Cadbury India, Algorithmics Toronto, Morgan Stanley India, Chase Manhattan Bank, Lucent Technologies, Amtrex Hitachi, Cummins India, and Godrej & Boyce among many others. During his recent parallel career as an executive coach, Michael has contributed to the leadership development of CEO’s, vice presidents, and middle managers at Pharma Link, Johnson Controls (I) Ltd., Eurostar Diamonds/Dimexon Diamonds, Hindustan Times-Fever 104, Dawney Day, Morgan Stanley, Johnson & Johnson, and Whirlpool India . So far, Michael's work as a coach has primarily addressed leadership effectiveness, people management and diversity challenges, and the enhancement of interpersonal and cross-cultural communication. In the course of his training and coaching, Michael travels not only throughout India but also to North America, Europe, Israel, and Southeast Asia. He is a member of the panel of trainers for the U.K. firm Frost & Sullivan. He also speaks at conferences abroad as well as in India. Michael’s wife, Lorraine, holds a masters degree in industrial psychology and a diploma in counseling; she collaborates with him whenever there’s a need for specialized behavioral inputs. Michael enjoys listening to Western classical music and taking long drives in the country. For him, combining both of these pleasures is the ultimate relaxation. Contact Michael at info@grovewell.com - - Pradeep Mukerjee is an executive coach who supports business leaders in understanding the contextual demands of their roles, and in aligning their perspectives with the strengths and the power of their teams. He believes that aligning the strategy and vision of an organization with its elements – structures, systems, processes, policies, and people – leverages and releases energy that can be directed to achieving results. Pradeep is a graduate from Indian Institute of Technology and a post-graduate in personnel management & industrial relations of the Tata Institute of Social Sciences. He’s an alumnus of Kellogg School of Management’s executive development program. He’s been trained at the International Coach Academy and, from the International Coach Federation, he recently received his Associate Certified Coach credentials. Pradeep’s 26-year corporate career began in 1981 with Tata Consultancy Services, where he coordinated the allocation of manpower to TCS’s projects worldwide. He then devoted 19 years to Citigroup, beginning as head of HR for Citicorp Overseas Software, where he supported senior management in setting up a company that became recognized during the mid-1990s as a premium software organization. His subsequent work with Citicorp included leading Citibank’s HR function in the U.A.E. & the Gulf, where he was based in Dubai; working at Citicorp’s headquarters in New York on a group that was responsible for identification and development of global leadership talent; and heading the corporation’s entire HR function throughout South Asia in his final assignment. All told, Pradeep’s corporate career comprised creating high performing work teams, founding HR functions, developing visions, conducting assessments, developing leadership talent, reëngineering HR processes, and managing interventions that enhanced the organization’s effectiveness. Pradeep began his independent career in 2007. His most significant consulting projects have been these: For Mumbai International Airports, he helped to define its mission, vision, and values; select senior managers; and set the human resources functional roadmap. For PN Writer, he assisted in defining roles for family members and professional managers, and developed performance parameters for senior management. As an executive coach, Pradeep has worked with CEOs and other senior executives at Johnson & Johnson, RBS, DSP Merrill Lynch, ENAM, i-flex, and Reliance Mutual Fund. He is regularly invited to the Indian School of Business as an executive coach for their leadership program. During 2006, he chaired the Conference Board’s Human Resources Council in India. Pradeep resides in Mumbai with his wife, a homemaker, and two daughters who are currently studying. Contact Pradeep at info@grovewell.com - - *Amita Virmani is an executive coach and human resources consultant who believes that anyone can tap into his or her full potential if two conditions are prevalent: personal willingness to undertake the effort and the facilitation of an experienced coach. Her coaching specialties include leadership development, intercultural competence, and managerial and behavioral skills. Amita holds degrees in psychology and business administration from universities in India and Canada. She has a rich background of work experience in India, Canada, Japan, and the United States. Most of her life has been spent in India, from which she travels widely as a coach and consultant on behalf of global organizations. Prior to becoming a coach, Amita held leadership roles as head of human resources for several organizations in the IT industry including Novel Software and Cadence Design Systems. During these years she focused on change processes including the initiation and implementation of strategic HR initiatives, organizational culture change, performance management, competency mapping, and the transformation of people-management approaches. In some of her executive roles, Amita provided coaching to colleagues in senior leadership positions. Among her achievements were a redesign of recruitment and selection procedures that successfully shortened the overall decision-making cycle, and a “culture dig” that drove a change initiative to attain its objectives within a single year. (A "culture dig" is a facilitated group effort to explore the how and why questions about an organizational feature, which beneficially unearths deep values and assumptions.) In January 2003, Amita founded her own consulting and executive coaching practice, enabling her to combine a personal passion for coaching with her corporate experience. She has coached individuals and teams in corporations worldwide, supporting their development of leadership and cross-cultural skills and their transformation as individuals, team members, and organizational leaders. Her training as a coach and consultant was provided by Leadership University. She is qualified to use psychometric instruments such as MBTI, Emotional Intelligence, EQi Bar-on, Cultural Orientations Profile, Spiral Dynamics, and Reiss Profile when any of these promise to strengthen her coaching. During her free time, Amita likes to enjoy being at home in her tastefully done apartment in which she’s never at a loss for things to do, such as reading and listening to sufi music. She also likes to travel to meet family and attend spiritual retreats. She enjoys the company of her nieces and good friends, especially appreciating long catch-up sessions late into the night with those whom she rarely sees. Contact Amita at info@grovewell.com - THAILAND-[* = GROVEWELL-qualified executive coach] - Astrid Kainzbauer has been fascinated from childhood with other countries and ways of life. She chose a career in the field of intercultural relations, uniting university work and corporate consulting. Astrid ranks as one of the outstanding interculturalists in Asia. A native of Austria, Astrid holds a Ph.D. degree in international business from the Vienna University of Economics and Business Administration. For her dissertation, she conducted a study of British-German differences in cross-cultural training. Since then, as a university lecturer in the area of intercultural management and organizational behavior, she has taught at business schools in Australia, China, The Netherlands, Denmark, Croatia, France, Portugal, Korea, and Thailand. Besides her native language, German, Astrid is fluent in English, French, and Spanish, and is currently dedicating herself to improving her spoken and written Thai. While still at Vienna University of Economics and Business Administration, Astrid was deputy director of international relations, in which role she coordinated and organized projects in China, Germany, Italy, Ukraine, Romania, Russia, the U.K., and others. In 2005, she was invited to become associate dean of business at Asian University, in Thailand, where she relaunched the MBA program and introduced a successful summer program for international business students called “Asian Experience.” Currently, at Mahidol University in Thailand, Astrid is the manager of international relations at the College of Management, where she’s in charge of executive “Asian Management” programs for international managers. As an independent consultant, Astrid conducts executive training and coaching in the areas of international relocation, cross-cultural teams, international negotiations, and similar topics for companies around the world. Her client list includes Benda-Lutz International, Plansee Metall GmbH Austria, Hutchison Austria, General Electric Hungary, Solectron Romania, Opel Thailand, GKN Thailand, GlaxoSmithKline Thailand, General Motors Thailand, Merck Thailand, Danone Thailand, Chevron Thailand, Johnson & Johnson, and Bayer Vietnam. Astrid’s research interests include intercultural management and intercultural training as well as cultural influences on instructional styles; she has been published in the Journal of Cross-Cultural Competence & Management and several others in the U.S., Europe, and Asia. Her current research is comparing management in Thailand and Germany. Currently a co-editor of the book series Management Across Borders from IKO Verlag in Frankfurt, Astrid is co-founder and vice-president of the Society for Intercultural Education, Training And Research in Austria. In her spare time, Astrid enjoys travelling and exploring new countries. Her trips have recently taken her to Vietnam, Laos, Cambodia, and Uganda. She engages in biking, diving, skiing and – in the South American Andes and the Asian Himalayas – mountain climbing. Contact Astrid at info@grovewell.com - KOREA-[* = GROVEWELL-qualified executive coach] - *Alex Eunkyeong Yu, an executive coach and intercultural management consultant, facilitates individual and group processes, enabling her coachees and clients to be mindful and creative when confronted with differences. A trained thinking partner, she explores multifaceted aspects of intricate issues, encouraging others to see the unseen and raising questions that challenge automatic responses. Alex’s areas of expertise are global leadership development, intercultural management, culture change, and cultural transitions. Alex holds bachelors and masters degrees in English literature from Ewha Womans University in Seoul, and an MBA in international management from Thunderbird School of Global Management. She is currently enrolled in a Ph.D. program in human and organizational development at Fielding Graduate University. Alex is accredited as a coach by the International Coaching Federation, and is certified in the MBTI, DISC, and the Intercultural Readiness Check. She is fluent in Korean and English, and is comfortable in Japanese. Alex was employed for five years for Poongjin Interior Design, a leading firm catering to multinational companies in Seoul. She began there as a senior project manager in the international department, with responsibility for eight managers and 48 staffers. She then became Poongjin’s marketing director, with responsibility for projects on behalf of IBM Korea, Motorola Korea, Standard & Poors, Louis Vuitton, and other major organizations. Since becoming an independent consultant in 2004, Alex has enabled her corporate coachees and clients to achieve high performance and personal development in the face of intercultural challenges. Her services have included leadership facilitation, with her mission being to encourage coachees to lead themselves before leading others. Among her clients have been Samsung Global Strategy Group, Samsung Electronics, LG Electronics, Hyundai-Kia Motors, SK Telecom, Amore Pacific, POSCO, Cigna Korea, New York Life Insurance Korea, DuPont, SPX Filtran, Ingersoll Rand, Prudential Investments, and Google. One of Alex’s coachees, an advisor to an international investment firm, recommended her services as providing “an especially high value to international executives as they address the complex communication and leadership issues of managing on foreign soil.” Alex is the lead author of Cultural Detective: East Asia, a web-based intercultural training tool that defines the similarities and differences of the Chinese, Japanese, and Korean cultures. Her guest speaking appearances include the 2008 LG Electronics Global HR Forum and the 2006 Swiss Re Reinsurance Asia HR Conference. Alex enjoys good food, good company, and good talk. She also loves classical music and any kind of dance. Contact Alex at info@grovewell.com - JAPAN-[* = GROVEWELL-qualified executive coach] - *Chris Lamatsch is an executive coach specializing in the development and execution of strategy for senior business leaders. Based in Japan since the late 1980s, he serves as a “thinking partner” for his coachees, senior executives of foreign capital firms who wish to achieve superior performance in their current roles and ongoing careers. He is fluent in Japanese and Russian. Chris received his undergraduate degree in intercultural communications and Russian language & literature from the University of Minnesota; he holds a Japan-focused MBA from the University of Hawaii. He will soon gain a post-graduate degree in evidence-based coaching from Fielding Graduate University, and will receive PCC certification from the International Coach Federation. Chris also is trained in FIRO-B, MBTI Step II, CPI 260, DISC II, and several 360° instruments. Before becoming a full-time coach, Chris served in senior leadership positions at Unisys Japan, PricewaterhouseCoopers, Fusion Systems Japan, and Green Foods Co. Ltd. Since devoting his career to coaching, his client firms have been AIG, China Construction Bank, Credit-Suisse, Ford-Visteon, Goldman Sachs, Hartford Life Insurance, Hewlett-Packard, Hitachi, ING, Microsoft, Midas Co., Ltd., Mitsubishi Chemicals, PricewaterhouseCoopers, Prudential, Rambus Japan, Royal Canin Japon, Sakata Seeds, SAP Japan, Symantec, Syngenta, Toyota, UCB Japan, and Nihon Unisys. Chris’s coachees have included executives of Japanese, American, French, German, Belgian, Chinese, British, Canadian, Australian, and Indian nationalities. One of Chris’s recent coachees, a Japanese executive of an international firm, wrote that he and Chris “…were very focused on an ultimate objective of mine, which is to make business further grow. By way of active listening and powerful questioning, Chris put me in a situation where I think, think, think, and think. He also provided a coaching session to my management team. I expanded my scope of abilities beyond my original expectation.” Chris serves as chair of the Human Resource Management Committee of the American Chamber of Commerce in Japan, and as vice chair on the board of directors of the Tokyo English Life Line. He currently is an adjunct professor at Temple University Japan, and is leader of the International Coach Federation’s Coaching in Asia Special Interest Group. Chris and his wife, Kyoko, have been married since the mid-1990s. Chris reports that they have established a successful intercultural marriage “through arguing and pleading, loving and finding common ground.” They have two lovely pre-teen daughters, Kay and Emma, who are talented ballet dancers as well as Hannah Montana fanatics. Contact Chris at info@grovewell.com - - Sonoko Mizuta has been active cross-culturally for most of her adult life through studying, training, and consulting as well as living in distant cultures, and through writing articles and books on intercultural topics. Born in Tokyo, Sonoko spent a year in France while completing her first degree at Tokyo University for Foreign Studies. After working for Seiko Time Company and being involved in a major French-Swiss-Japanese-U.S. joint venture, she attended Stanford University and received a masters degree in intercultural communication. Since then, Sonoko has devoted herself to the cross-cultural field. At Japan Women's University she developed and taught courses on intercultural communication, simultaneously serving as a trainer, coach, and consultant for Japanese and foreign businesses. In 1990, Sonoko followed her expatriate husband to New York and began working on a Ph.D. in intercultural education at New York University. In 1988, Japan UNESCO and a major Japanese newspaper gave Sonoko an award to encourage her contributions to international knowledge. She thereupon became a prolific writer. Her books include Theories on International Human Relationships, declared the most recommendable book of 1989 by the Japan Library Association; Intercultural Communication for Japanese (1990); Culture Shock — Foreigners' Experiences in Japan (1990); and An Invitation to Intercultural Communication (1998). Sonoko's husband is an executive of a joint venture created by U.S. and Japanese investment banks. Their two children began their schooling in New York City. When the family returned to Japan, both children...and their parents...found the readjustment challenging; as a result, Sonoko deeply understands children's as well as adult's relocation and readaptation issues. In her leisure time, Sonoko enjoys playing tennis with her husband and doing Teaquon-do with her students. Contact Sonoko at info@grovewell.com - INDONESIA-[* = GROVEWELL-qualified executive coach] - Irid Agoes ddedicates her life to promoting harmony among culturally different peoples through preparing them to better understand each other and to work productively together. For her, the professional field of intercultural communication is a passion. A native of Java, Irid is a graduate of the Faculty of Letters at the University of Indonesia. Years ago, as the young wife of a graduate student at the State University of New York at Buffalo, Irid experienced a challenging adjustment to the United States; this experience began her life-long interest in intercultural adaptation. She later returned to that same university and completed an MA in American Studies in 1982 and, more recently, a Ph.D. in intercultural studies. During the 1980s, Irid worked for American Field Service (AFS), the student exchange organization, as National Director for Indonesia. She also served during those years as the orientation coordinator in Indonesia for the Canadian International Development Agency. She gained considerable experience in the recruitment and selection of Indonesian students for international scholarship programs, and she became involved in orienting the selected students for their experiences abroad. She also has worked with foreign students coming into Indonesia. Irid is founder and president of her own intercultural management consulting and training company. She and her staff train professionals from all over the world who are relocating to Indonesia. Over the past decades, she has worked with the representatives of governments, international non-profit organizations, and global corporations in Africa, Asia-Pacific, North America, and Western Europe. Irid regularly provides intercultural training about Indonesia for the CEOs, managers, and staff members of gas and oil companies including Total, BP, Conoco-Phillips, Exxon-Mobil, CNOOC, Petro-China, and Maxus. Irid currently serves as director of the Indonesian International Education Foundation (IIEF); president of the International Council of Islamic Women Scholars; president of the Indonesia chapter of the Society for Intercultural Education, Training, And Research; and lecturer on intercultural relations in the graduate school of the University of Indonesia. In her IIEF role, she oversees multiple projects on behalf of the East-West Center, the Ford Foundation, the GE Foundation, Goldman Sachs, and many others. She and Asmir, her husband, have three grown children and will soon welcome their sixth grandchild. She is on the advisory board of the Faculty of Humanities at the University of Indonesia, and on the governing board of the Jakarta International School. Contact Irid at info@grovewell.com Read the professional biographies of our associates, including our executive coaches, who are based in...
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