A native of Argentina, Liliana received a bachelors degree in psychology from Buenos Aires University.  Beginning in the early 1980s, she was employed as a psychologist and manager of human resources at Nestlé and Citibank.  She then became the manager of internal and external communication at Telefónica de Argentina; there she played a key role on the team that designed and implemented cultural change some 20,000 employees.

In the mid-1990s, Liliana founded her own consultancy, which focuses on improving the quality of life of corporate citizens and providing services in management development and executive coaching.  Among her clients have been American Express, McDonalds, Oracle, Citibank, Kellogg’s, Isenbeck, J P Morgan, Lloyds Bank, Prudential, Novartis, Baxter, Bayer, BMW, Rabobank, Telefónica de España, Banamex, Atento, Shell, and the Bank of Boston.

In 2002, Liliana and her consultancy relocated to Mexico, where she now lives while working throughout Latin America.  Her practice is devoted primarily to the coaching of senior managers and teams; she also conducts seminars and gives professional presentations.  In addition, Liliana serves as director of training for the International Coach Federation in Mexico, and she is a partner of Coaches en Español, an organization dedicated to the professional development of business executives throughout the United States as well as Latin America.

Liliana received her training as an executive coach at the Instituto de Capacitación Profesional de Argentina; its head, Jim Selman, inspired her and enabled her to become an active member of the world of coaching.  Liliana believes that the approach to relationships that she learned at the Institute has demonstrated benefits in terms of actual results attained by business organizations in Latin America. 

Since she was very young, Liliana has nurtured an interest in painting landscapes and portraits; today she devotes several hours each week to this beloved activity.  She also finds as many opportunities as possible to travel internationally with her family.  Her family includes her husband (co-founder of her consultancy), her teenager daughter, and a young son of her husband.  She loves domestic animals and greatly enjoys her two dogs and two cats.
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Maria Alice received the degree of Superior in Publishing and Communication at the Panamericana School of Art, and subsequently the degree of Superior in Legal Sciences at Vale do Paraíba University, both located in Brazil’s São Paulo state.  Throughout her subsequent professional career, she has seized numerous opportunities for specialized training in order to further develop her management and consulting skills.

Between 1972 and 1994, Maria Alice was employed by Johnson & Johnson Brazil, fulfilling roles of ascending responsibility in departments responsible for finance, organization & methods, productivity support, management development, and (with the Executive Committee of the Board of Directors) total quality improvement.  In this last role, she was involved in the successful effort to attain the Malcolm Baldridge Award.  In her management development role, she served as a certified trainer in J&J Brazil’s Management Development Program, which was made available to supervisors, managers, and senior executives.

During the mid-1990s, Maria Alice worked for Electronic Data Systems Brazil in its management consulting unit, serving key clients in the automotive sector including General Motors and Delphi Packard.  She also developed and applied change management techniques when they were needed in EDS consulting projects.

In the late 1990s, Maria Alice was with Listel, a partnership of Abril Group in Brazil and BellSouth in the U.S.  As HR manager, she was responsible for constructing area strategies, internal consulting services, training and development, internal communications, hiring, and implementing HR operations.  She is proud to be the 1996 recipient of Listel’s Coach of the Year award.  After two years as a senior consultant with the Paulo Gaudencio Institute, Maria Alice co-founded her own consulting firm in 2002.

Maria Alice lives with her family.  Besides loving to read and attend the cinema, she volunteers her professional expertise for a not-for-profit association that promotes the interests of Brazilian children and teenagers.
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Following attainment of degrees in law, business administration, and human resource management in his native Brazil, Nelson began corporate life by joining the Ralston Purina company.  Subsequently, he worked for Goodyear Tire & Rubber, Fepasa, Brastemp, Monsanto (which certified him as a Quality Management Specialist), and finally the company in which he spent most of his 35 years, Johnson & Johnson.  Along the way he lived and worked not only in Brazil but also Portugal, Spain, South Africa, and the U.S., and gained experience in human resource management, employee relations/internal climate, and union negotiations.

During his long career with Johnson & Johnson, Nelson was certified as a worldwide examiner “In Search of Excellence,” focusing on the evaluation of companies in terms of business administration schemes and people management strategies.  He also participated in the worldwide implementation of a set of emotional intelligence competencies, which was employed to evaluate performance, identify high potential employees, and determine the best approaches for delivering executive coaching.  During his last decade with J&J, Nelson was the HR vice president in charge of 19 countries in Latin America and the Caribbean.  His principal roles were succession planning for presidents, Board of Directors members, and key managers, and serving as the Latin America representative to J&J’s worldwide HR board.  He also provided executive and transition coaching during this time.

Soon after retiring from Johnson & Johnson, Nelson founded his own business, which provides coaching for executives and high-potentials as well as human resources consulting.  He launched the First and Second National Youth Forums (2003, 2004) in Brazil, which provided college students with an a opportunity to come together and identify barriers and opportunities for inclusion in the business world following their graduation.  He served as president of the Council of Brazil’s National HR Association for the 2004-2006 term.

Nelson and his family hold both Brazilian and Portuguese citizenship.  Fishing and jogging are his favorite pastimes.  He also loves to travel and to spend time at his beach on an island named Ilhabela.
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