Kathy began her career as a cultural anthropologist.  At Duke University for her masters degree, she carried out fieldwork analyzing ethnic responses to socio-political conflict.  During the next four years, she worked for a consulting firm that developed public-sector organizations and small businesses, and enabled Native American tribes to build their socio-economic capability.

Kathy joined Aetna Life & Casualty in the 1980’s, assuming strategic HR leadership roles in several business units.  There she was instrumental in designing leadership competency models and competency-based management systems, such as selection, performance management and succession planning.  At Aetna International, she helped build Aetna’s global leadership and organizational strength in Hong Kong and Malaysia.  She then led organization design and high performance initiatives at the corporate level.

In 1995, Kathy completed an MBA in international business at the University of Connecticut and formed her own consulting firm, which serves a wide range of industries.  Through GROVEWELL as well as for her own firm, Kathy has worked with leadership teams and senior executives at AstraZeneca, Bank of Montreal, Barclays Bank plc, Catalyst, Creative BioMolecules, Deloitte & Touche, Fidelity Investments, Girls Scouts USA, The Hartford Investment Group, Habitat for Humanity, HSBC Equator plc, Johnson & Johnson, LEGO Systems, Merrill Lynch Insurance Group, Northeast Utilities, Richemont plc, The Stanley Works, Towers Perrin, and Wyeth Consumer Healthcare. 

The leading-edge approach for coaching global executives, Coaching for Global Advantage^SM, was co-developed by Kathy and GROVEWELL partner Willa Hallowell.  Kathy is applying CGA with executives and their teams at Johnson & Johnson, AstraZeneca, and other global corporations.  Her coaching and team facilitation has enabled global virtual teams to achieve and maintain high levels of performance and continuity.  A year after Kathy’s intervention had ended, one client wrote, in part, “Our Team Captains attribute their success to the leadership coaching they received from your group and to GROVEWELL's Toolkit for Team Leaders."

Kathy is a past president of the Organization Design Forum, and continues as a designer and facilitator for its 7-Step Workshop on Organization Design.  Certified in several organizational and executive development programs, she is the co-author of “How the Learning Organization Manages Change” in National Productivity Review (Winter 95/96).  She also co-authored a paper for senior leaders, "Getting Results Through Organization Design,” in 2004.  Kathy has spoken at international conferences on the topics of cross-cultural coaching, international HR organizations, global competencies, high performance initiatives, and virtual team development.

Kathy lives in Connecticut with her husband, Les Butnick, a financial advisor.  Together they enjoy theatre, gardening, biking, and traveling.
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Richard is a graduate of Harvard University with an Ed.D. in human development.  He began his career at Temple University, where he taught human development and statistics, published in the area of scientific creativity, and chaired a department.  His research on creative scientists led him to research and consulting on the competencies needed for outstanding performance more generally in professional and leadership positions. 

Richard devoted eight years to McBer and Company, an international HR management consulting firm, where he ultimately became responsible for the development of state-of-the-art competency modeling technology.  He built competency models for numerous responsibilities in diverse industries and business functions, including many for leaders in global companies.  As McBer’s director of research, he created a wide range of assessment tools using surveys, focus groups, and interviews.  He also contributed pioneering work in multi-rater feedback.  Richard then spent two years as a vice president of The Altwell Group, where he was responsible for assessments and developed tools and a methodology for comprehensive organizational assessment.

In 1990, Richard became an independent consultant, focusing his work on assessment for leadership and organizational development.  He has helped to design leadership competency models for global organizations such as Fidelity Investments, Accenture, EMC, and Digital Equipment.  He has developed and/or administered 360° feedback programs for these and many other organizations.  Many of his surveys have been administered internationally through the internet.  He has also designed assessments of organizational culture and the climate for diversity.   His international experience includes work for Texaco Ltd., Towers Perrin, ICI, Gemini Consulting, Lucas Industries, and PricewaterhouseCoopers. 

During his career, Richard has developed and administered competency models for corporate employees in sales, marketing, production, R&D, IT, finance, and general management.  His models have been applied in a wide range of industries including chemicals, computers, conglomerates, consulting, education, energy, financial services, food, government, high-tech, manufacturing, media, military, personal care products, petroleum, pharmaceuticals, and telecommunications.

Richard co-authored The Psychology of Creativity and Discovery (Nelson Hall, 1981) and The Value-Added Employee: 31 Skills to Make Yourself Irresistible to Any Company (Gulf, 1999).  He is the author of “Building Competency Models for HR Professionals,” in Human Resource Management, Vol. 35 (1996).

Richard's wife, Mary, is an educational consultant; they have two daughters and a granddaughter.  He enjoys tennis, golf, and cross-country skiing.
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Betsy, a Canadian, has lived in France and Italy for a total of six years.  Her fascination in cross-cultural issues and her personal experiences qualifies her to coach international families arriving to the US, leaving for an overseas assignment, or repatriating back home.  For the past 20 years, Betsy has been developing and conducting corporate trainings, many of them focused on interpersonal and intercultural communication.  Her workshop topics include presentation skills, meeting and team facilitation, management and leadership, group and individual controversy-resolution, business writing, sales, and working with people who have differing personal styles.  She offers a Leadership Skills workshop in which she emphasizes confronting broken agreements, conducting performance reviews, and providing developmental feedback.

Betsy has a bachelors in mathematics and a masters in applied psychology.  She began her professional career as an IBM Systems Engineer responsible for the installation and operation of IBM equipment at over 100 financial institutions.  In this role, she designed and ran many client workshops, which led to the pursuit of her current career.  Betsy has worked in the Americas, Europe and Asia for clients such as Pfizer, Johnson & Johnson, Citibank, American Express, Goodyear Tire and Rubber, Apple Computer, Morgan Stanley, Time-Warner, G.E. Capital, Lucent Technologies, Sun Life Financial, PepsiCo, Nabisco, International Paper, and Credit Swiss First Boston.

Betsy lives in the Northeast U.S. and is the mother of two grown married children.  When not working or traveling, she can be found either writing a book, painting, or learning photography.  She is an avid reader and loves films.
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Bidhan holds an engineering degree from an Indian university.  From the State University of New York at Buffalo, he holds an MBA in finance and international management, an M.A. in international trade, and a Ph.D. in international business.  Currently, he is associated with Empire State College, where he is a mentor/coordinator in the Center for Distance Learning.  He is also a visiting professor at the School of Management of the University of Buffalo, where he has taught international business to Chinese executives in the Motorola and Renmin University EMBA programs; he also teaches EMBA students at the Singapore Institute of Management. 

A wide range of projects and programs have been developed by Bidhan.  These have addressed global business development, multicultural virtual teams, cultural diversity in global business, doing business in India, and I.T. solutions.  He focuses on business knowledge process outsourcing, the cultural and behavioral aspects of offshore I.T. development, and the adaptation of professionals from different cultures working together in real or virtual teams.  Clients for whom Bidhan has consulted or trained include Fortune 500 financial services, I.T., and manufacturing companies. 

Bidhan often conducts research in India and delivers consultation and training in India, China, Singapore, Cyprus, Greece, Lebanon, South Africa, the U.K., and the U.S.  One example of his work is that he designed and taught in a 7-day long India Global Immersion Program learning experience in India for 22 senior-level executives of a U.S. Fortune 500 company.  He has also evaluated and consulted with respect to the cross-cultural training program of a large Indian I.T. vendor that provides services to U.S. clients.  His regular clients include American Express, General Mills, Standard & Poor’s, UBS, Eli Lilly, Hewlett Packard, First Data, and Adobe among many others.

An e-learning authority, Bidhan has created several asynchronous global classrooms bringing together business students and corporate managers from several countries to form cross-cultural learning teams.

The Wall Street Journal ran a story in the “Marketplace section” on May 25, 2004, about Bidhan’s India-related consulting and training work.  His book chapter titled “Diversity in India” was published in 2007 in Global Diversity: Winning Customers and Engaging Employees within World Markets.

Bidhan's hobbies include traveling, observing people's behaviors in new cultures, photography, and listening to Indian classical music. He also learns to greet people in several foreign languages; his current list of languages for this purpose is 25.
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Gordon has enjoyed a diverse career.  He was vice president of marketing for General Electric Aerospace for five years and represented the company in Korea and throughout East Asia.  During his tenure sales rose dramatically.  G.E. gave Gordon his first opportunity, in 1990, to train corporate employees to function more effectively abroad.  Subsequently, he created the text for a course called "Korea on the Run: Living, Working, and Doing Business in Korea," which received the firm's CEO award.

Since then, Gordon has been a sought-after trainer by Fortune 50 companies interested in working anywhere in Asia.  He has enabled leaders from the CEO level down to develop strategies, improve communications, assess market potential, and build effective international teams.  His work has successfully assisted globalizing firms in the manufacturing, high tech, financial services, petrochemical, and consumer sectors.

Another way in which Gordon has been deeply involved with U.S.-Asian affairs was as an exchange officer of the U.S. Department of State, and later as executive director of the Korea Society, a non-profit organization in New York City.  In his earlier days, Gordon was a U.S. Army Green Beret lieutenant colonel who served in Southeast Asia.

Gordon has a masters in management from the University of Southern California.  He's the father of two wonderful children: Gordy, an astrospace engineer at the Jet Propulsion Laboratory; and Michelle, an IT specialist.  Gordon writes exciting fiction when he's not raising alpacas and llamas on his 200-year-old upstate New York mountain farmstead, where he lives.
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Born in Louisville, Kentucky, John was raised in Japan and attended high school at the Canadian Academy in Kobe.  After undergraduate work at Houston Baptist University, he did graduate work during one year each at the University of Heidelberg, the University of Paris, and Kyoto University.  His Ph.D. in comparative literature and culture was awarded by Indiana University in 1979.  He has taught at the University of the Pacific, Ohio State, Southern Illinois, and St. John's.

From 1986 to 1989, John directed the Japan Film Center and Performing Arts Program at the Japan Society in New York.  He then joined the Asia-focused intercultural consultancy Clarke Consulting Group, where he began coaching executives under the tutelage of company founder Cliff Clarke and served as executive vice president from 1996 to 1999.

As an independent consultant and executive coach, John's services comprise matters such as headquarters-subsidiary alignment, teambuilding across cultures, cross-cultural performance management and leadership, and a variety of services focused on more productive working relationships between Japanese and Americans.  A short-list of his clients includes Boeing, Canon, Coach, Lilly, Ford, Honda, Itochu, Mazda, Mitsui, Motorola, and Texas Instruments.  With some of these, John consults and coaches on an ongoing basis to promote effectiveness at the intersection of Japanese and American business cultures.  His coaching clients include Canon, Coach, and Itochu, with coachees from general manager to president.

John has made presentations on trans-Pacific business issues to groups such as the Asian Business League, the Japan-America Institute of Management Science, the American Management Association, Keidanren (Federation of Economic Organizations), and the Japan External Trade Organization.   He has supplied commentary for "Marketplace" on National Public Radio, and for similar programs in Japan.  His written pieces have appeared in The Los Angeles Times, The International Economy, and Human Management Review, and he has been cited as an expert in The Wall Street Journal, U.S. Japan Business News, and others.  He is co-author, with Yoichi Sugiura, of Traditional Japanese Culture and Modern Japan (1993) and A Bilingual Handbook on Japanese Culture (1999, 2004), which he reports with amazement to have sold 70,000 copies. 

John has long-standing interests in the cultural history of baseball in both Japan and the United States, and in the world of Japanese theatre.
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Born in Denver, Steven holds a degree in social psychology, business, and literature from Charter Oak State College in Connecticut.  He also attended Alberta College in Edmonton and San Francisco State College, and spent two years studying in Germany and Saudi Arabia.  He recently completed the year-long DIA-logos "Leadership for Collective Intelligence" program.

Steven's business experience began with 10 years of commercial broadcasting management for three top New York agencies.  He was also director of business affairs for The Great Amwell, an award-winning film and television production company.  In 1975, Steven began offering corporate and public programs in leadership, communication, sales & service, and personal development for groups of up to 350.  Since then he has held national and international faculty positions for Deloitte & Touche, United Technologies, Johnson & Johnson, NCR, IBM, Coca-Cola, AT&T, American Express, GTE, and both DuPont and DuPont Brazil.

From 1995 to 2001, Steven lived and worked part-time in São Paulo, where he served as consultant for executive learning for the relocation firm Living in Brazil, and consulted at the Brazilian Chamber of Commerce.  For many years, Steven has actively trained for the Forum Corporation, instructed for Cornell University, and maintained his own executive coaching practice.  Recently he co-developed GROVEWELL's innovative, two-day Managing Organizational Culture training program.

A resident of upstate New York, Steven completed a masters degree in Jungian psychotherapy in 2004.  He loves to camp in his native Colorado.
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A graduate of Brown University, Gwen received a bachelors degree in English.  She also designed and completed an independent major in performance, combining courses in anthropology, ethnomusicology, choreography, and indigenous dance and theater to understand the social and aesthetic significance of diverse performance traditions.  At the graduate level, Gwen has studied performance at New York University and completed several courses in organizational development and leadership at Columbia University and The New School University.

Gwen’s professional experience includes senior positions with Goodrich and Sherwood, Partners In Human Resources International, Vantage Partners and, in Rome, the Alternative Dispute Resolution Center.  She has facilitated programs in 17 countries for clients such as IBM, Proctor & Gamble, Lexmark, Deloitte & Touche, HBO, MTV, DDB, Capital One, Fidelity, Goldman Sachs, Pfizer, Sanofi-Aventis, and Citigroup.  Recently, in collaboration with the ADR Center in Rome, she designed and facilitated a 3-day negotiation and communication program for the global senior management team of Diesel, an Italian fashion company.  The course has been taught seven times and leaders from 11 countries have attended.

Gwen’s background in negotiation draws from her work with Vantage Partners and the approaches developed at the Harvard Negotiation Project.  She has studied several communication theories and most recently attended intensive trainings with Action Design, gaining mastery in the work of Chris Argyris.  The breadth of Gwen’s professional development and experience allow her to design highly customized programs that meet the specific business needs of diverse learners.

In addition to her focus in negotiation and communication, Gwen holds several certifications including The Myers Briggs Type Indicator, Technical Leadership (Blessing White), Situational Leadership (Blanchard Partners), Strategic Relationship Management (Vantage Partners), Career Development and Lifescapes (Masteryworks).

Gwen – whose first name actually is Gwenllian -- resides in New York City.  When not traveling and training, she performs stand-up comedy, pursues photography, and fishes for trout in the Adirondacks, where her family has had a home for four generations.  Her favorite role is that of aunt to a young nephew and niece who are learning about the world by receiving postcards from every place to which Aunty Gwen recently traveled.
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David was raised in New York State and received a B.A. Degree in East Asian Studies from Colby College in Maine.  As part of his studies, he spent time at Kansai Foreign Language University in Osaka, Japan, becoming an accomplished potter while learning the language and culture.  After returning to the U.S. he served as the president of the East Asian Cultural Society, bringing a variety of Asian cultural experiences to the public.

David’s career began with responsibilities as an English teacher in Fukuoka, Japan, teaching students as young as six and as old as 75.  Returning to New York, he joined All Nippon Airways (ANA), the world’s seventh-largest airline; he served in the Tour Department, which welcomed and cared for as many as 20,000 Japanese visitors annually.  Within three years David was in charge of that department, and eventually he became accountable for all sales and marketing activities in the Northeastern U.S. and Eastern Canada. 

In 2001, David left ANA to embark on a consulting career.  He focused on assisting Japanese and American companies to achieve their corporate goals in international locations.  His work on the creative side of sales and marketing included the crafting of public policy statements on behalf of both multi-nationals and start-ups.  Some of his well-known clients during this time included Sumitomo Chemical, the Yamano Beauty Group, Intercontinental Hotels, Sheraton Hotels, and Japan Airlines.

With the growth of interest in the executive coaching process, David saw an opportunity to serve his clients in a valuable new way.  He enrolled in a coach training program accredited by the International Coach Federation and received his certificate in 2005.  As well, he became certified in emotional intelligence assessments and related coaching.  David now coaches executives and leadership teams at highly-respected multinationals such as HSBC Bank, Jumeirah Hotels, and The Blyth Corporation.  In addition to his corporate assignments, he facilitates a 10-month leadership development program sponsored by United Way and coaches the executive directors of prominent not-for-profits such as NYMAC (a consortium of 50 arts institutions).

David lives near New York City with his Japanese wife, Tomie, daughter Emily, and son Dan.  He enjoys waterskiing, and hiking, and collects fossils in upstate New York.
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Barry received a bachelors degree in Asian studies and political science from the University of California, Santa Barbara; his program there included a year at the Chinese University of Hong Kong.  He also holds a masters degree in international affairs from Columbia University’s School of International Affairs. He is a fluent speaker of Mandarin and knows basic Cantonese as well. 

In addition to wide experience throughout Asia, Barry has over 25 years of China-specific experience including: manager within the Beijing representative office of the First National Bank of Chicago; head of Chase Manhattan Bank’s New York China Group; senior advisor/consultant to a provincial Chinese government; and manager within Chase China Trade Advisors (a consultancy that addressed U.S. corporate negotiations for early US-PRC joint ventures).  Barry also served for seven years as head of New York State’s International Division, in which capacity he was responsible for concluding and implementing New York’s “sister state” relationship in China.  With nearly three decades of experience at the intersection of Western and Asian business activity, Barry possesses a richly textured perspective that well positions him to assist Western corporations determined to surmount commercial challenges in this dynamic and rapidly evolving world region.

Barry has been an independent consultant since 1995.  Some of his recent projects have been: developing and implementing a management project for a the New York office of an Asian government; executive coaching for U.S. executives of Fortune 500 companies who are relocating to China; a team integration project involving the U.S. and Shanghai offices of a major consumer electronics company; executive coaching for senior Asian executives working in financial services, pharmaceuticals, and consumer products in the U.S.; and designing and facilitating a multi-tier training program for a major U.S. automotive company.  These assignments addressed a wide range of cross-cultural issues such as effective communication, management and leadership development, and global virtual team facilitation.  Barry’s clients have included Chinese government entities in Jiangsu Province, Suzhou, and Hong Kong as well as global corporations such as Citicorp, Perkin Elmer, and Columbus Circle Investments/PIMCO.

An avid traveler, Barry lives in Manhattan.  His pastimes include running, yoga, qigong, and the collecting of Asian painting, calligraphy, and Chinese porcelain.
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While in high school in her native New Jersey, Mary Anne was selected from over 500 candidates to participate in "Operation Free Enterprise," a Junior Achievement program; she and 24 other students (including her future husband) visited what was then East and West Berlin.  She went on to receive her bachelors from Caldwell College, her masters in counseling from Seton Hall University, and her doctorate in adult education from Columbia University.  Her early professional work included directing a college career planning office, teaching counseling psychology at the graduate level, and maintaining a private practice in career counseling. 

During the early 1980s, Mary Anne and her husband, Jim, accepted an international assignment, which became a 14-year experience in London and Tokyo.  During this time Mary Anne developed and conducted workshops for groups of arriving and departing expatriates.  Since then, she consulted with global corporations on the challenges of globally mobile dual-career couples, and on the operational impact of cross-cultural differences.  She has consulted extensively with organizations in the financial services, pharmaceutical, and consumer goods industries.  An example of her organizational consulting is a recent engagement on a management assessment project for a German manufacturing company.

Mary Anne takes a psychological orientation while working with individuals, adding as needed her years of first-hand experience in distant nations and cultures.  Executives and mangers partner with her to accelerate their growth as strong and focused leaders.  Mary Anne is certified in coaching from Career Masters Institute, and is qualified to administer the MBTI.  She is a member of the American Psychological Association, SIETAR, and the Association of Career Professionals. 

Mary Anne often speaks at international conferences and seminars; her dynamic, humorous presentations make her a sought after presenter on career management topics.  Recently, she joined a small delegation of career management leaders that visited China to meet with government officials, college administrators, and industry leaders. 

Mary Anne is an active member of Nadeshiko-kai, the College Women’s Association of Japan, and she was recently named a Fellow of the Foreign Policy Association in New York.  She resides in New York City with Jim and their four dogs, all of whom lived with them overseas.  The couple have four grown children.
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Born and raised in New England, Curtis graduated from Emory University in 1971.  Since then, he has continued learning by traveling widely and connecting with other cultures.  On one occasion, Curtis lived for almost a year in Florence, Italy, where he helped develop and facilitate a 10-day conference on the limits of growth for 1,000 people from 35 nations.  The presence of Buckminster Fuller was a key element in attracting high-level participants from science, religion, politics, and government.

Acting was Curtis’s first love; he devoted ten years in New York City to performing in Off-Broadway shows, national commercials, and daytime dramas.  Little did he know how useful this experience would be in the future!  The emotional awareness and personal presence required on stage has proved highly beneficial for his work as a corporate facilitator and executive coach. 

Subsequently, Curtis experienced a variety of workplace positions.  While employed by an airline, he joined a strike that eventually led to his facilitating contacts between the union and management.  As a leadership trainer for the Lifespring Corporation, he managed a volunteer sales force, led 3-day training workshops, facilitated public marketing events, and coached subordinates.  Later, Curtis founded and, for nearly a decade, managed a printing business.

Curtis established his own management consultancy in 1992.  As a team-building and leadership consultant, he has facilitated team-alignment, communication, and conflict-management sessions; clients include Horizon Blue Cross/Blue Shield, American Express, AT&T, Amtrak, Regeneron, United American Energy, Citibank, and J P Morgan Chase.  For the IT division of American Express, Curtis co-created and implemented a 2-year culture-change initiative for over 500 employees.  And for hundreds of middle managers at Citibank, he helped to facilitate a series of 5-day leadership programs.

As an executive coach, Curtis specializes in working with senior coachees to improve executive communication skills and create better understanding between them and mid-level managers.  He also has assisted individuals and firms through transitions such as shifts in responsibility as well as mergers and hostile takeovers.  One of his assignments found Curtis coaching the CEO of a mid-sized energy company through a difficult, multi-year takeover process. 

Curtis has committed himself to achieving comprehensive expertise in executive coaching.  He is certified by the International Coach Federation as a Master Coach, by the Newfield Network as an Ontological Coach, and by the Strozzi Institute as a Master Somatic Coach.  For the Newfield Network, he has also been serving as a Mentor Coach.  He has experience using 360° instruments during coaching, including both the Emotional Competence Inventory and Human Synergistics’s LS1 Inventory.

Curtis enjoys spending time with Cheryl and their two cats at their home in the woods.  Still a traveler, he loves to read philosophy, poetry, and history.  He meditates, practices yoga, and volunteers in a maximum-security prison developing programs to address anger as well as re-entry into society.  He holds a certification in Connecticut as a domestic violence counselor.
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Dan has a masters in organizational psychology from Columbia University and a post-graduate certificate in adult career development from the City University of New York.  Prior to his consulting career, he was director of executive & organization development at Citibank, where he created new approaches to leadership training and organizational development, designed an advanced training event on influencing skills, and personally facilitated dozens of days of the executive development programs that he had devised.  He also championed a major culture-change effort at Citibank that enabled rapid business growth.

Dan’s work as a designer and deliverer of senior leadership training and other executive development initiatives has extended well beyond his days at Citibank.  Clients have included Reuters (1991-98), J P Morgan Chase (1991-2001), Pfizer (1996-2002), Lundbeck (2003-06), Partners in Human Resources International (2001 and 2004), and R R Donnelly (2000).

As an executive coach, Dan works with business and R&D leaders to develop durable new behaviors and attitudes that align with their stakeholders’ needs, business opportunities, and personal values.  He is adept at using 360º feedback processes as the basis for both individual coaching and the development of a leadership team's performance capability.  One of Dan’s most significant recent engagements was at Pfizer, where he worked with a large group over two years to develop and implement a model of an organization that is both science-minded and customer-focused.  Dan’s coachees now number around 400 in 20 corporations including Pfizer, Schering Plough, Abbott Labs, Johnson & Johnson, Lundbeck-Synaptic, Regeneron, JetBlue, Siemens, R R Donnelley, CitiGroup, Reuters, Prudential, MTV, Time Warner, The New York Times, and the Technology Division of Goldman Sachs.

Dan is the chairman of the Leadership Coaching group of the New York Career Management Association.  His publications include a book chapter entitled “Career Development of Scientists and Technologists,” in Alan Pickman’s Special Challenges in Career Management (Lawrence Erlbaum, 1996); two articles in Research-Technology Management magazine, “Stimulating Innovative Thinking” (1996) and “Repairing Damaged Work Relationships” (2003).  Most significantly, Dan’s full-length book, Coaching Leaders: Guiding People Who Guide Others, was published in 2006 by Jossey-Bass; click here for a direct link to the publisher's information.

Outside of work, Dan reads, swims, hikes, and takes nature photographs.  He is married to Maxine, a magazine art director.  Their son, Ben, has just graduated from college.
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A native of Toronto, Jennifer has a bachelors degree in psychology and business administration from the University of California at Los Angeles, and a Ph.D. in organizational psychology from Alliant University.  Her dissertation research, on the relationship between quality and creativity in organizations, was completed at Xerox Corporation’s Palo Alto Research Center.

Jennifer then was hired by Xerox, where she was instrumental in launching the first Xerox Sales Competency System and using the results to identify learning solutions.  Jennifer conducted business assessments for productivity, empowerment, and process management.  She also made recommendations on innovative methods for developing and delivering learning solutions and helped to reëngineer a global instructional development process.  She won several Xerox Achievement Awards as well as team excellence and productivity awards.

Jennifer then moved to Huthwaite, a sales effectiveness company.  As the manager of measurement and evaluation, she developed an automated evaluation system and launched a video-based sales skills assessment.  Jennifer also helped design the value creation audit which allows sales forces to identify customer buying preferences and match the salespeople’s selling behaviors to these preferences.

Jennifer’s next employer was Mercer Delta Consulting where, as an organizational research principal, she explored M&A integrations (for HP & Compaq, and J.P. Morgan & Chase) and growth initiatives (AT&T, McDonalds, and Pfizer).  She developed a transition metric offering to help Fortune 500 companies monitor the effectiveness of their organizational transitions.  She also directed numerous on-line leadership surveys and benchmarking projects for pharmaceutical, financial services, and high-tech clients.

An independent consultant since 2004, Jennifer has served clients such as IBM, Cargill, MasterCard, ABN AMRO, and The Gap.  She is on the Boards of both the Wally Foundation (a non-profit organization that recognizes innovative leaders) and the Institute for Behavioral and Applied Management.  She recently made conference presentations on CEO succession, strategic change metrics, and female entrepreneurship.

Jennifer lives in New York with her husband, Len, and their young son, James.  She and Len enjoy traveling, film, opera, comedy, and video games.  Active in the Bryant Park Toastmasters group, Jennifer chairs its mentor program and recently served as vice president of education.  She is also on the Board of The Partnership for Student Advancement, which serves minority youth.
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Christine emigrated from the United Kingdom to the United States during her twenties.  Her bachelors degree from New York University includes eight independent-study credits that she gained as a direct outcome of a year’s travel through Asia and Africa.  Christine also earned an MBA from Columbia University’s Business School.

Christine’s professional life began in the U.K., where she held administrative positions in a printing firm and in educational institutions.  After coming to the U.S. she was first employed by BBD&O, where she worked on the Pacific Gas & Electric account and participated on a small team that established a direct marketing division for Parade Magazine.  At Blythe Eastman Dillon, Christine managed teams that were integrating acquisitions and was responsible for training that prepared women for leadership positions.  Later at Merrill Lynch, she led the initiative to develop and implement comprehensive compensation practices.  She then founded and, over four years, directed her own legal search firm.

Since becoming a full-time professional coach during the mid-1980s, Christine has collaborated with Partners in Human Resources International in the development of its coaching methodology, and has mentored young coaches.  She has served as an executive coach for Morgan Stanley, Schering Plough, Swiss-Re, Factiva, CSFB, Grey Advertising, Discovery, The New York Times, Avon, Burberry, and others.  One of her most memorable coaching engagements was for Readers Digest, where she enabled several managers and executives to successfully navigate through a tumultuous time in the company’s history.

Much of Christine’s coaching has been for law firms and, as private clients, for individual attorneys, in-house counsels, and law firm partners (including many women).  Among the firms that have benefitted from her services are Cadwalader, Christie & Viener, Dechert, Dewey Ballantine, Milbank Tweed, Shearman & Sterling, Willkie Farr, and Winston & Strawn. 

Christine has particular expertise coaching professionals who must transition from a specialist position to one of general management.  She also works with business leaders and teams as they learn and model new behaviors necessary to promote culture change within their organization.  She has often used 360º methodologies.  She is particularly comfortable coaching leaders to develop capability across multiple roles, and to enhance their effectiveness within a corporate culture where they represent a minority position. 

Christine lives in New York City with her husband, Howard, and enjoys theatre, opera, and travel abroad.  Her son, Alexander, is a recent graduate of Columbia Law School.
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A native of Michigan, Lisa holds a B.A. in linguistics, German, and political science and an M.A. in linguistics from the University of Michigan.  Upon completion of her master’s degree, Lisa attended the University of Pennsylvania for one year as a recipient of a National Defense Fund fellowship from the South Asia Regional Studies Department.  Thereafter, Lisa spent two years studying applied linguistics at Columbia University before earning her Ed.D. in adult and continuing education at Rutgers, the State University of New Jersey.  Lisa was an honors student who later won the award for best dissertation of the year.

In 1983 Lisa began her career as a professor of English as a second language, and in 1989 she also became a teacher educator as a professor of linguistics and language acquisition.  Lisa was introduced to corporate consulting at Rutgers University in 1986 when she began facilitating courses for nonnative speakers of English in accent correction and technical writing.  She continued consulting while working as a professor of linguistics and teacher trainer through the 1990s.  In 2000, Lisa cofounded a consulting company whose mission is to facilitate improved communication for nonnative speakers working in American corporations. 

Throughout her career, Lisa has interacted with students and clients from almost every country in the world, aiding them in becoming more intelligible speakers and writers in English.  Lisa draws not only on the seven languages she has studied (Spanish, French, German, Italian, Russian, Sanskrit, and Tamil), but also on her vast knowledge of the linguistic features of  numerous additional languages while consulting at companies such as Bellcore, AT&T, Bell Laboratories, and Novartis Pharmaceuticals.  She has co-authored a textbook, Speak Out! Authentic Communication Activities for the Intermediate and Advanced ESL Student (Kendall/Hunt, 1994), and has regularly presented her research at international conferences. Lisa is also a member of both the American Association for Applied Linguistics and Teachers of English to Speakers of Other Languages.

When she is not traveling or buried in a book, Lisa spends her time playing tennis and practicing yoga.  She is also the president of a charitable foundation.
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A native of Colombia who spent her teenage years in the San Francisco area, Liliana's bachelors degree in economics is from Florida International University.  Growing up biculturally, she is fluent in both Spanish and English; she also has working knowledge of French and Portuguese.

Liliana began her business career in 1979 at American Express TRS, where she made sizable contributions in Miami as regional sales manager for the Caribbean, and later at the company’s New York headquarters as director of new business partnerships.  In 1995, Liliana became an associate of the Forum Corporation, applying her business experience to multicultural management consulting and workshop facilitation with an emphasis on leadership, teamwork, and strategic selling.  Her work at this time was with global corporations such as Dupont, Merck, and Shell Oil in Europe and the Americas.  One of her major accomplishments was leading the market development initiative that expanded the largest North American fleet fuel credit card program into Latin America.

As an independent consultant and coach during the past decade, Liliana has facilitated change management training programs in the U.S. and abroad, focusing on leadership, teamwork, and strategic selling.  Her recent engagements have primarily been with mid- to senior-level executives in the financial services, petroleum, and pharmaceutical industries.

Liliana is a graduate of New York University’s program in Organizational and Executive Coaching.  Her recent published article, “Intercultural Coaching for Global Managers: Beyond Cultural Awareness to Integration,” appears in Intercultural Management Quarterly (Winter 2005), a publication of American University’s Intercultural Management Institute.  At the Institute’s annual conference in 2005, she presented on this topic.  As well, Liliana is a member of the International Coaching Federation (ICF) and the Society for Intercultural Education, Training and Research (SIETAR). 

Liliana lives in the New Jersey countryside with her husband.  Her interests include art, antique maps, history, foreign travel, bike riding, continuous learning, and enjoying life with family and friends.
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Brian earned a bachelor's in foreign languages (Japanese, German, and Spanish) from the University of Redlands, and an M.A. in international education and human resource development from George Washington University.  He also carried out research in Japan as a Rotary Foundation Scholar during 1983-85.  From 1985 through 1993, Brian worked in a variety of capacities for Daido-Hoxan Inc., a Japanese multinational whose core business is medical and industrial gases.  His work for DHI included public relations and the assisting with the formation of joint ventures and intercultural negotiations related to product modification.

Brian's consulting has involved him with Japanese clients such as Nihon Schering, Mitsui Corporation, and the Japan Productivity Center for Socio-Economic Development.  His U.S. clients have included Lockheed-Martin, Boeing, Lucent Technologies, Hewlett-Packard, Air Products & Chemicals, Bristol-Myer Squibb, Putnam Investments, Polaroid, Tiffany & Co., and the Thomson Corporation.  In addition, he has served as Deputy Director of the Japan Society, and is a cross-cultural expert for New York City law firms litigating international employment disputes.  Brian is co-author of Business Passport to Japan: Maximizing Your Success in the 21st Century, published during 2002.

Besides Japan, Brian also has lived in Mexico and various parts of the U.S.  He has one daughter, and very recently remarried.  His interests include international travel, collecting gem stones, swimming, hiking, calligraphy, and Japanese tea ceremony.
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Lorraine holds a bachelors in chemistry from Michigan State University and a doctorate in pharmaceutics from Rutgers University.  She started her career in the pharmaceutical industry at Searle Laboratories, where she was responsible for transferring technology to laboratories in the Puerto Rico, France, and the U.K.  At Schering Research Institute, she worked closely with team members in Ireland.  Between 1992 and 2004, Lorraine held a series of senior positions within the Johnson & Johnson family of companies including Executive Director of Product Development; Vice President of Regulatory, Analytical, and Women’s Health R&D; and finally Vice President of R&D Operations and member of a management board.  This last position not only put her in charge of culturally diverse local staff members but also entailed worldwide leadership responsibilities, enabling Lorraine to work closely with colleagues throughout Asia-Pacific, Latin America, and Europe.

Preparing herself for full-time executive coaching, Lorraine gained certification as a coach from the Hudson Institute (Santa Barbara), to which she added certification in the BarOn EQ-i instrument, Chagnon & Reina’s Building Trust in the Workplace, and the Hudson Institute’s Planning for Change.  Equally important in her development as a coach was her 12 years of experience at J&J, which afforded her ample experience with feedback instruments, performance reviews, and succession planning processes as well as the privilege of working in a multicultural environment.  Lorraine writes that, “As a result of these close working relationships and business trips to many countries, I gained an appreciation for the variety of communication, learning, and leadership styles as well as the importance of taking the time to understand those styles and build a trusting relationship within the context of a coaching engagement.”

Lorraine is actively involved as a volunteer for the National Sleep Foundation, and she also serves on the Sleep Disorders Research Advisory Board at National Institutes of Health.  She lives in New Jersey with her husband and three cats.  Her two adult children live in the Northeast.
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Born and raised in Brazil and a resident of the U.S. since 1989, Helena formerly lived in Germany and worked in Mexico and Puerto Rico.  She holds a bachelors degree in social sciences and cultural anthropology from the University of Campinas and another bachelors in communications and journalism from PUCC University; both universities are in São Paulo.  She also holds a masters degree in Latin American studies from New York University.  Helena trains equally well in Portuguese and in English.

While an undergraduate during the mid-1980s, Helena worked for Winners Cultural in São Paulo, where for a monthly newsletter she prepared articles in English and Portuguese on subjects such as Brazil/U.S. social, political, and cultural relations as well as finance; the newsletter circulated among employees of Bosch, Merck, G.E., and IBM (where she also had a year-long internship).

Since relocating to the U.S., Helena has worked independently as a cross-cultural authority, serving intercultural consultancies such as GROVEWELL and operating a firm she co-founded in 1996 that provides global executives with guided trips to, and learning opportunities in, Brazil.  She arranges Brazil-U.S. bilateral study groups that meet to discuss best practices in the areas of business and commercial life, education, health, etc.  She also has worked as a cultural liaison for the U.S. State Department and as a translator.

Helena’s recent engagements include the conducting of workshops on global and intercultural competence for relocating executives and their families, and providing HR development consulting and training, for corporations such as Johnson & Johnson, General Motors, Merck, International Paper, Bristol-Myers Squibb Monsanto, PWC, Pfizer, Public Private Ventures, and Aramark.  Recently, Helena facilitated cross-cultural training for over 150 Canadian Inco employees and executives on “Working with Brazilians,” this following the firm’s acquisition by a Brazilian mining company.

Helena conducts conflict-resolution seminars, stress-management courses, and diversity workshops.  She addresses psychological and social health as well as business communication, conflict-resolution and stress-management techniques, and negotiation styles across cultures.  She has been interviewed on CNN Headline News about stress relief techniques. 

Helena lives with her partner and her Australian cattle dog, Lula.  Her favorite activities include spending time in natural sites around Brazil and the world, teaching Reiki and Shiatsu, and participating in the yearly carnival parade in Rio de Janeiro.
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Born and raised both in Colombia and Sweden, Anna Maria has lived and worked in Switzerland, Germany, and now the United States; she speaks Spanish, German, and English fluently as well as Swedish conversationally.   She holds degrees in business administration from universities in Switzerland and Colombia, and has completed business-related courses at Stanford University and the Centre for Creative Leadership in Europe.

Prior to becoming a coach, Anna Maria held leadership roles in general management, finance, and human resources.  Employed throughout Europe by Ascom, Nike, and Sage, she focused on change processes such as the initiation and implementation of strategic repositioning, cultural change, workflow improvement, and the transformation of people-management approaches.  In some of her executive roles Anna Maria had P&L responsibility and brought about significant improvements though innovative solutions.  Three examples include leading an organization through change from an autocratic culture to an empowering, participative one; reducing product-repair time from six months to two days; and redesigning credit-collection procedures to reduce outstanding collections from eight months to three weeks.

In January 2000, Anna Maria founded her own consulting and executive coaching practice, enabling her to combine a personal passion for coaching with her corporate experience.  Since then, she has worked with individuals and teams in more than a dozen well-known corporations worldwide to support each one’s development of leadership skills and cross-cultural effectiveness as well as attainment of personal, team, and organizational transformations.  During the past year, Anna Maria has been designing and implementing a combination of management training, executive coaching, and team-building processes that is yielding a balance between creative solutions and solid management principles.

Anna Maria’s training as a coach has been with The Coaches Training Institute, Corporate Coach U, and NLP.  She also gained certification in the Myers Briggs Type Indicator, the Cultural Orientations Indicator, Hogan Leadership Assessments, and Spiral Dynamics.

During her free time, Anna Maria likes to travel to exotic locations, attend concerts, and ride horseback.  She enjoys sharing a great meal and a glass of wine with good friends.
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Wayne holds a bachelor’s degree cum laude in economics from Harvard and a law degree from Yale.  He has received the “Professional Coach” certification from the International Coach Federation, and the “Evolutionary Coach” certification as the result of training in the U.K. and Iceland from the Evolutionary Institute, which is based in the U.K. and Sweden. Wayne’s personal coach is Serbian.

Wayne’s industry experience includes grocery manufacturing, restaurants, child care, and commercial finance.  He has extensive Fortune 500 experience in acquisitions, strategic planning, human resource development, and labor relations.  He has held C-level leadership positions in multi-division operations and administration for separate Fortune 500 firms.  He held the CEO title at a fast growth FTSE 100 subsidiary, and at two other firms where the business scenarios were venture capital-backed start-up and liquidation. 

Wayne’s diverse business background has enabled him to coach leaders across some 25 industries; coachees have included CEOs, COOs, VPs, MDs and the members of their executive teams, board members, and entrepreneurs.  Among his coachees have been U.S.-based Dutch, Iranian, and Indian executives; Danish expatriates in Qatar and Egypt; a German expatriate in the U.S.; and the president of a U.S. corporation with operations in Brazil, China, Spain, and Canada.  Coachees have included a principal of Alliance Bernstein as well as C-level officers at GMAC Home Services, Sylvan Learning Centers, Titan Steel, Rollepaal USA, and a subsidiary of AP Moller-Maersk.

A member of the elite international Executive Coaching Summit, Wayne wrote a monthly column from 2002 to 2007 for the smartCEO magazine, plus an article in the December 2007 issue of The International Journal of Coaching in Organizations in which he describes his own multi-dimensional approach to coaching.  His group facilitation and team-coaching topics have included “CEOs as Culture-Change Agents,” “A CEO For All Seasons,” and a variety of strategic planning and corporate core-value topics. 

Wayne and his Canadian wife, Anne, have four children and eight grandchildren (some of whom live in Switzerland).  He enjoys biking, hiking and, due to its introduction into his life by Anne, curling.
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Born in England, Carol has lived in France and Canada, and on both coasts of the United States.  Her first cross-cultural experiences occurred in the late 1970s in Algeria when she was working on the fringe of the Sahara.  Since then, she has worked on six continents and in 25 countries — from Canada to Australia, Brazil to Japan, South Africa to The Netherlands.  She has trained and coached thousands of R&D professionals, line managers, executives and managing directors in communication and culture, and in other business issues.  Her clients have included Johnson & Johnson, Bristol-Myers Squibb, Warner-Lambert, Kellogg, and Digital.

Carol holds a bachelors degree in geography from the University of Durham, in England.  As a Rotary Fellow, she pursued graduate studies in Water Science at the University of California at Davis.  She also studied French at the University of Grenoble, in France.

At home with her family in Pennsylvania, Carol is actively involved as a Girl Scout leader as well as a board member of her local County Fund for Women and Girls.  Her husband, Scott, works for DuPont and is an avid gardener and orchid grower.  Her daughter, Kathryn, is in high school and has a fascination for languages.  Her younger son, Daniel, pursues interests in soccer, tennis, and scouting.
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Jackie received a bachelor’s degree in political science from Washington University of St. Louis, and a juris doctor degree from Northeastern University School of Law; more recently, she was trained as an executive coach at The Coaches’ Institute.  Jackie’s early professional experiences were in human resource roles at State Farm Insurance Companies, the Maryland Science Center, and Blue Cross Blue Shield of Maryland.  In 1993 she began working for Citicorp Financial Services, where she rose to vice president of human resources, responsible for over 600 employees. 

For nine years beginning in the mid-1990s, Jackie devoted her expertise to AstraZeneca Pharmaceuticals, where she played a leading role overseeing cross-functional, global teams.  She spent a year in England as the director of global development for the global R&D organization.  Her last position at AstraZeneca was as a senior director of R&D human resources in the United States.  Jackie led a team of HR professionals who worked with senior leaders to create process improvements to increase the effectiveness of working practices among the firm’s three national bases: Sweden, England, and the U.S.A.  In this role she helped lead a global HR team and had a maxtrixed reporting relationship to HR senior leaders in all three nations.  Jackie’s other roles at AstraZeneca included partnering with senior leaders to manage organizational change through two mergers, expansions as well as downsizings, and several organizational and departmental restructurings. 

Jackie became an independent consultant and executive coach in January 2006; she has been working with private clients as well as with The Rockefeller Foundation and AstraZeneca. She belongs to the International Coach Federation, the Philadelphia Area Coaches Alliance, and the Society for Human Resource Management, all three of which support her continuing learning and development. 

Jackie lives in Pennsylvania; her grown son, Robert, lives nearby.  She serves on two boards of directors: Delaware Futures, Inc., which prepares economically challenged high school students for college, and Sankofa Academy Charter School.   She also collects and sends school supplies to an orphanage in Ghana where she volunteered during her 2004 sabbatical.  Jackie loves to travel and listen to all types of music, especially jazz.
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Susan holds a masters degree in education from Temple University. She is certified as a professional co-active coach through the Coaches Training Institute and accredited by the International Coach Federation as an associate certified coach. 

During more than two decades, Susan held line management responsibilities at HealthAmerica, the American Cancer Society, and finally at the Blood Services unit of the American Red Cross, where she directed education and marketing functions.  Her major accomplishment there was to plan a multi-year effort to move the organization from a manufacturing culture to customer service culture.  Susan designed the core content for “Service Excellence” workshops for 700 employees and volunteers.

Susan founded her own consultancy in 2002, specializing in work with scientific teams in the pharmaceutical industry.  She has worked with global, cross-functional, discovery and development teams in the U.K., France, and Germany as well as in the U.S.  These team engagements have included building new teams, assessing the performance of experienced teams, and identifying the challenges of “stuck” teams.  Susan focuses her coaching on strengthening the performance of new team leaders, using videotape as a feedback tool for coaching new team leaders as well as customized 360º assessments. 

Susan also coaches middle managers transitioning into senior roles, and functional managers struggling with line management responsibilities after spending years in their laboratories. A coaching success story involves her improving the relationship skills of an R&D scientist on the brink of termination to the point where he became a sought-after line manager. 

Susan’s consulting and coaching clients include Johnson & Johnson, Merck, AstraZeneca, GlaxoSmithKline, Bristol-Myers Squibb, Wyeth, Pfizer, Sepracor, Apollon, Rhône-Poulenc Rorer, Gencell, Cephalon, Novartis, Enzon, Sanofi-Aventis, and Millennium.  Her healthcare clients include contract research organizations (CRO’s) such as Quintiles, Icon Labs, OmniCare, PharmaNet, PharmaResearch, and Inveresk as well as medical device companies such as Invivodata and Cordis.

Susan divides her time outside of work as a grandmother of two children and living a healthy life style: She loves the outdoors and recently completed a 75-mile charity bike ride.  Susan loves to travel and has visited three continents.
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Jo Ann's masters degree, in French literature and culture, is from the University of Maryland.  Very recently, she completed a 3½-year executive coach training program at the Jaffe Institute with an emphasis on business and organizational coaching.  She also recently qualified as a certified diversity trainer; her certification is by the National Multicultural Institute.  Jo Ann’s knowledge and experience in both the diversity and intercultural arenas enable her to help individuals and teams perceive and use differences as strengths in the workplace.

Jo Ann began her international career in Paris as a teacher of English to French businesspeople, then spent six years in Belgium, first in the U.S. Foreign Service and later as a member of the management team of a Chicago-based bank.  Later, in Arizona, Jo Ann served as assistant coordinator of the English program for international students at the American Graduate School of International Management (Thunderbird).  Since moving to the Washington, DC, area, she has designed and implemented global leadership and cross-cultural programs for government and industry leaders in addition to initiating joint ventures between U.S. firms and partners in Ireland, China, and Russia, among others.

Jo Ann was a member of the faculty at the University of Maryland for 13 years.  In addition to teaching business French, she served as director of the double-major "Business, Culture, & Languages."  The recipient of many grants to study European integration and business practices, she developed and taught courses on European integration, global quality, and cross-cultural communications at the Business School.  She has designed and produced video courses on intercultural communications, quality, teamwork, and negotiations.  For her years of dedication to promoting Franco-American understanding, she received the prestigious Le Prix des Palmes Académiques, awarded by the French Government. 

Jo Ann has enabled emerging and established leaders in global corporations to excel in more challenging leadership roles – especially cross-border roles.  One of her approaches is to guide her coachees to tap into and build upon their own inner wisdom and strength.  The outcomes are gains in self-confidence, wiser decision-making, more empathic people skills and, overall, visibly enhanced on-the-job performance. 

Jo Ann’s pastimes are tennis, travel and studying spirituality in the workplace as well as supporting her sons' baseball teams.
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Amy completed a bachelors degree at Pennsylvania State University and a Master of Social Work degree at the University of Wisconsin.  She frequently attends continuing education programs and conferences focused on coaching, business planning, and competency building.  She is certified in the MBTI, the Clark Wilson Multi-Rater Survey, and the Bar-on Emotional Quotient Inventory.

During 22 years of corporate experience, Amy built a successful career designing, developing, and marketing employee assistance programs for large corporations including FMC, IBM, Rohm and Haas, Dow Corning, Main Line Health, and PECO Energy Company as well as for the City of Philadelphia.  She developed these programs as a manager of Acorn, Inc., and Main Line Health.  As a manager at PECO Energy Company, Amy worked with the business leaders to develop the succession planning model.   She also helped senior management to identify the leadership requirements needed to compete in the deregulated market and to use these as a model of leadership success.  In addition, she coached high potential employees.

As an independent executive coach since 1999, Amy’s principal skill is in understanding individuals and organizations from a psychological perspective.  One coachee wrote, “Amy has demonstrated clarity of thought, objectivity, and an ability to challenge people’s assumptions and biases in a manner that promotes dialogue and insight in a non-threatening manner.”  Another commented that Amy’s “work as an executive coach has enhanced my own development as a leader.  But it is her understanding of corporate culture and human behavior that sets her apart from others.”  Among Amy’s clients have been Commonwealth Edison, Cordis, Duane Morris LLP, Ethicon Endo Surgery, Exelon, GlaxoSmithKline, Industri-Matermatik International, Chase Manhattan Bank, PJM Interconnection, and the University of South Florida. 

Amy enjoys bicycling, gardening, and cooking for family and friends.  She has three children, two who are happy adults and a pre-teen daughter who has kept Amy feeling young.
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A native of New York City, Pamela began traveling abroad during her sophomore year in college and over the years has spent summers in France, Spain, and elsewhere.  She completed a masters degree in counseling at New York University as well as post-graduate studies in the Organizational Consulting Program at the William A. White Institute in New York. 

Pamela was president of her own successful motivational events business in New York City for 12 years.  She became a leadership development consultant and coach in 1994.  She assists clients to focus on their goals, develop steps to achieve them, and track their progress.  She often coaches using 360º feedback, helping coachees understand the gaps between intentions and impact.  A recent assignment was coaching an American female senior executive in a French-owned company, helping to increase her awareness of her impact within a multicultural, Europe-based company. 

Pamela also works with leadership teams, assisting them in clarifying their roles and enhancing their skills of strategic planning, critical thinking, flexibility, self- and other-awareness, accountability, and results-orientation.  Recently for Right Management Consultants, Pamela co-authored a research study entitled “Understanding the HR Dimensions of Virtual Team Building.”  She also delivers presentations and workshops on effective virtual/global team leadership.

Pamela’s speaking engagements include keynote speeches on “Adding Value with Diversity: What Business Leaders Need to Know” for the Annual Diversity Summit in Atlanta as well as Pitney Bowes and The Visiting Nurse Service of NY.  She was an advisor for five years at the George Harvey Program on Redefining Diversity at the Wharton School of Business.  Based on this program’s groundbreaking research, Pamela shares recommendations for leaders through presentations and articles.  Two of the latter are “Implementing a Strategic Diversity Initiative,” in the book entitled Value Creation Through Diversity (The Wharton School of Business, 2003); and “Creativity and Diversity,” in the magazine Next Step (Fall 1997).

Pamela has experience in business sectors including financial services, pharmaceuticals, technology, telecommunications, and energy as well as for universities and governments.  Her clients include Johnson & Johnson, Merck, Citizens Bank, Hewlett Packard, Sodhexo, and Columbia University. 

Pamela lives in Philadelphia.  She is also a nationally exhibited artist who works in mixed media.
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