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Leadership Programs
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GROVEWELL's Unique
Intercultural Business Simulation
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Randömia Balloon Factory is a unique half-day intercultural business simulation created by the partners of GROVEWELL LLC.  Anyone may purchase the instructions for Randömia for only $25.00 from GROVEWELL.  Or GROVEWELL may be engaged to professionally facilitate Randömia.

Here's why we say that Randömia is "unique":  Of the two groups created during this simulation, one is instructed only to solve a simple business problem; thus, its members "play themselves," doing whatever they would usually do in real life to solve that problem.  But their approach yields frustrations, not solutions!  For participants in both groups, witnessing the fact that frustration results from what people normally do leads to a powerful ah-ha! about culture's impact on business. 

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To our knowledge, no other intercultural simulation dares to allow the members of one group to proceed as they would in real life.  The fact that they do this gives Randömia its uniqueness.  The fact that they quickly become visibly frustrated gives Randömia its credibility and its persuasive power.  For testimonials, click here.
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Brief Description of Randömia Balloon Factory
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After receiving initial instructions, participants are divided into two groups, each of which receives special instructions.  The two groups then interact face-to-face, and one group (whose "special instructions" were merely to solve the business problem) tries to obtain certain information from the other group.  Unanticipated cross-cultural difficulties occur, leading to frustration.  After this interaction ends, there is a facilitated debrief during which all participants review the interaction, explore why the difficulties occurred, and discuss what was learned that will enable them to be more effective in future real-life cross-cultural encounters.
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Basic Objectives of the Randömia Simulation Exercise
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Individuals who participate fully in Randömia will... 
  • Experience the frustration and upsetting emotions that result from unresolved cross-cultural value differences;
  • Better understand the nature of the differences in four cross-cultural value-sets (details);
  • Recognize that in the face of cross-cultural frustration, most people seek resolution by applying their own culture's values and solutions with ever more determination; and recognize why this approach is usually counterproductive;
  • Recognize that in the face of cross-cultural frustration, most people explain the problems by making disparaging attributions about their culturally different counterparts; and recognize why this tendency usually works to their disadvantage; 
  • Appreciate the wisdom of responding to future differences in cross-cultural values from a descriptive/inquiring perspective rather than from a judgemental mindset.
For details about the basic objectives of Randömia's creators, click here.
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Testimonials from Two Experienced Randömia Facilitators
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"This is a note to tell you two [Grove & Hallowell] about an incredibly rich Randömia session I ran yesterday with [name of government agency].  This was for a group of high-level executives who have a lot of global experience.  Well, the Richlanders made the Randömians stand apart from each other (in mock cubicles) and blow up balloons without talking to their neighbors!!!! 

"During the debrief, there was genuine animosity from the Randömians about this, and it came up several times.  The Richlanders (all Americans) got the message: They had been purely focused on numbers and productivity.  Wow!  Many of the attendees said this had been a really powerful 'ah-ha!' experience. 
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"Just wanted you to know the impact of this little gem of a simulation...."
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Jo Ann Ross, Silver Spring, MD
Contact Ms. Ross: click here
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"I first used Randömia Balloon Factory with a classroom of undergraduate students in a Business Anthropology class as a way to energize them around learning about global cultures.  It was such a success that I began using it in place of a final exam and students loved it.  The experience draws together the concepts from the course and students walk away from the class able to articulate, and internalize, what they've learned. 

"In my role as an internal organizational development consultant in the automotive industry, I have been using Randömia with the manufacturing professionals I support.  As they take their business units global, these professionals are experiencing many of the issues and problems captured by this simulation.  Randömia has encouraged open dialogue about "going global" and has surfaced previously unforeseen challenges associated with working across cultures. 

"Randömia is easy to set-up and can be used with groups of different sizes.  I've adapted the length of both the experience and the debrief to accommodate different group requirements, without losing the key elements.  Randömia is an enjoyable learning option for business teams or older students because it allows for that "ah-ha!" experience that normally cannot be captured in a training room."
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Susan Ferkany, Detroit, MI
Contact Ms. Ferkany: click here
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Testimonial from an Authority on Simulations
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"Elegant in its simplicity, clever in its design, Randömia Balloon Factory simulates an interaction between corporate trainers from one country (Richland) and factory workers from another country (Randömia).  The four key cultural concepts that this simulation is modeled on are useful for any global corporation whose employees deal directly with people from other cultures or support employees who do.  The designers take each of these concepts and trace behavioral outcomes, exploring ways to respond appropriately to culturally different others.  Much more material is available in the play of this simulation than can be covered in three hours.  If you have done a thorough needs assessment, this can be handled by focusing on those aspects of the experience that are most relevant to the client."
 

Sandra Fowler, Editor, Intercultural Sourcebook.
Quoted from Simulation & Gaming
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The Randömia "AH-HA!" - Two Ways Your Team or Unit Can Acquire It
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1.  PURCHASE THE MANUAL. The Randömia Balloon Factory manual, which provides detailed instructions and insightful background information, is available directly from GROVEWELL for only $25.00.  Any Randömia facilitation requires, besides the manual, only a large number of balloons (two types), a few stick-on name tags, and a large room with chairs but no furniture fixed to the floor.  To purchase the manual for $25.00 from GROVEWELL, click here.
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IMPORTANT:  In order for Randömia to be used with a group, at least one-third of the group's members should be born and raised in any of the following nations: the United States, English-speaking Canada, the United Kingdom, Ireland, Germany, the Netherlands, Belgium, Australia, New Zealand, and/or  the Scandinavian nations.  If you often work with groups in which less than one-third of the members tend to be from these nations, do not purchase the manual.
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2. PURCHASE FACILITATION.  GROVEWELL LLC may be engaged to provide an experienced professional Randömia facilitator.  In many cases, this would be a half-day engagement; morning and afternoon Randömia sessions would involve a full-day engagement.  GROVEWELL's facilitators are based in the Northeast U.S.  Contact Dr. Cornelius Grove at +1-718-492-1896 or at info@grovewell.com.

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Additional Information
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To be put into direct contact with a frequent user of Randömia (including with both business professionals and undergraduates), please click here

For additional information regarding GROVEWELL's understanding of and approach to global leadership challenges, visit here.

To obtain specific information, or to inquire about engaging GROVEWELL's services, contact info@grovewell.com.
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For more details about the benefits and features of GROVEWELL's wide range of LEADERSHIP PROGRAMS, click on the various options below.

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Additional Leadership Programs
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Global Virtual Team Performance
Global Influencing Skills Training
Corporate Culture Mgmt Training
Int'l Project Management Training
Effective Presentations Worldwide
How to Manage in a Crisis Situation
Our Unique Intercultural Business Simulation
Expanding Your Global Leadership Repertoire
Mentoring & Coaching Colleagues Across Cultures
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Click here to discover GROVEWELL's full range of services.
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The Four Cross-Cultural Value-Sets Addressed by Randömia:
  1. Nonverbal behavior:  directness vs. indirectness
  2. Verbal communication expectations:  accuracy vs. harmony
  3. Ingroup-outgroup distinctions:  equality vs. inequality
  4. Leadership style:  assertiveness vs. supportiveness
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The Partners' Objectives in Creating the Randömia Simulation
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In developing Randömia Balloon Factory, our mission was to create a simulation that is realistic, transparent, enjoyable, and simple while attaining a powerful “ah-ha!” experience for participants.

Producing a powerful “ah-ha!” experience requires realism in the simulation and transparency about what caused the simulated cross-cultural problem and what, therefore, could have been done to prevent it.  Without realism and transparency, it’s difficult to help participants grasp how, the next time they are in a genuine cross-cultural encounter, they can apply what they learned in the training room.

We believe that a simulation exercise also needs to provide enjoyment.  If the instructions ask people to do things that they find ridiculous or tedious, enjoyment will be muted.  We wanted to create a simulation that erected no barriers to enjoyment, thus allowing people to “throw themselves into role” with little or no self-consciousness.  (We knew we’d managed to do this when, in the middle of a Randömia session with engineers from a Fortune 100 company, the training room telephone rang.  One of the participants walked over and loudly answered, “Randömia Balloon Factory!”)

Finally, simplicity (including brevity) is indispensable if a simulation is going to be transparent and produce memorable “ah-ha!” moments.  Simplicity means that participants are not mentally preoccupied with details.  Thus, they  remain free to become aware of what, at a deeper level, is going on during the simulated activity.  We have three reasons for believing that Randömia Balloon Factory’s distinguishing characteristic is its simplicity:

  1. In terms of tangible pieces, this simulation requires only two that are indispensable for its completion: balloons (of two types) and name tags.
  2. One of its two groups is given as "private information" only seven cultural rules to enact; only two of these rules require constant enactment.
  3. The other group receives no private information at all except to solve the business problem.  Thus, they do whatever they’d actually do in “real-life.”-
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Both quoted Randömia facilitators will discuss this simulation with others.  Ms. Ferkany's uses Randömia with undergraduates and business professionals.  Ms. Ross, probably the most experienced of all Randömia facilitators, uses the simulation with a wide variety of business trainees.
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To acquire either one's contact coordinates, please phone or e-mail...
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Dr. Cornelius Grove, cornelius@grovewell.com, or +1-718-492-1896.
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