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About GROVEWELL LLC
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Client Testimonials for GROVEWELL
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Some testimonials have been lightly edited for clarity; in addition, "CGA"
and "Cornelius Grove & Associates" have been changed to "GROVEWELL."
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John G. Nathan, senior director at Wyeth Consumer Healthcare

"Our Team Captains attribute their success to the leadership coaching they received from your group."

"It is approximately one year since GROVEWELL's team provided coaching and training for the then newly formed Global Task Force (GTF).  Looking back, it is obvious that GROVEWELL helped Wyeth Consumer Healthcare and the GTF achieve great results.  John Incledon, SVP, Global New Products, stated, '...the training was excellent.  The excitement and enthusiasm conveyed by attendees was palpable.  Communication was open and frank.  My perspective on this is that objectives were exceeded, not simply met.'
   "GTF member survey results indicate Team Captains are demonstrating strong leadership and excellent teamwork, and that cross-cultural relationships within the GTF are thriving.  Our Team Captains attribute their success to the leadership coaching they received from your group and to GROVEWELL's Toolkit for Team Leaders."
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NOTE: These excerpts constitute about half of a solicited letter.
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Suzanne K. Brown, senior manager at Johnson & Johnson

"GROVEWELL has been an excellent resource for my organization."

"I manage a highly diverse, global team with complex organizational deliverables.  Our success and the value we can add to our organization is dependent upon our ability to come together as a high-performing team. GROVEWELL has been an excellent resource for my organization.  Through a series of coaching and training sessions with GROVEWELL, we laid the framework for my team's direction and operating guidelines. Since these interactions, my team continues to strengthen not only the delivery of our results but also the way the team provides them."
 

NOTE: Entire text of a solicited statement.
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Thanks a lot. These two [training events] were probably the best courses I have taken at [company name].  I hope I can remember to put the ideas into practice!
E-mail from a trainee to his trainer
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Andrea Harvey, manager at Johnson & Johnson

"Thank you for your collaborative approach and your exceptional ability to customize your services."

"GROVEWELL has impressed us in providing workshops that are genuinely tailored for our participants.  The goal of GROVEWELL's workshops is on coaching individuals, not imparting predetermined content to the family group.  Your team knows the theory but emphasizes the relationship, which is what enables them to be so responsive and flexible.  Yet, even though GROVEWELL's workshop manuals don't drive the process, you have altered them several times as you've learned more about the common concerns and challenges of J&J's IDP [International Developmental Program] participants.  IDP families often tell me how much they've benefitted from GROVEWELL's coaching.
    "Cornelius and Willa, it's been a pleasure, personally and professionally, to be working with you, your manager, and with all your associates.   Thank you for your professionalism, your collaborative approach, your openness to feedback, and your exceptional ability to customize your services for Johnson & Johnson."
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NOTE: These excerpts constitute about half of a solicited letter.
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This workshop isn't just about my adaptation.  This workshop is about optimizing my assignment!
Spontaneous comment by an expat
coachee in the middle of his session
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Amar Bhanushali, expatriate coachee at Johnson & Johnson

"We went to this workshop with a lot of inhibition, but looking back I can say that this was the most useful workshop I ever attended."

"We [Bhanushali and his wife] would like to thank you for an excellent workshop, "Gateway to the USA," organized by GROVEWELL.  We went to this workshop with a lot of inhibition, but looking back I can say that this was the most useful workshop I ever attended.  It just changed our lives in the U.S.
    "We are glad we went through this excellent coaching workshop, which changed our outlook and perspective on the U.S. both personally and professionally.  We have seen dramatic results after each workshop.
    "The first workshop, which addressed our transition to U.S. culture, was outstanding.  The second workshop transformed our personal relationship and helped us to understand each other and cope with the changes that [his wife] was facing.  Moreover, it insured my professional success.
    "The program for [their young daughter] was fantastic. . . .
    "We sincerely appreciate the passion that was demonstrated by [GROVEWELL's coaches].  Their deep understanding of different cultures and involvement in helping us was outstanding.  Thanks for such an outstanding coach and vendor."
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NOTE: These are excerpts from a long e-mail from Mr. Bhanushali
to his supervisor; they were later shared with GROVEWELL.
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Suzanne K. Brown, senior manager at Johnson & Johnson

"GROVEWELL has been an excellent resource for my organization."

"I manage a highly diverse, global team with complex organizational deliverables.  Our success and the value we can add to our organization is dependent upon our ability to come together as a high-performing team. GROVEWELL has been an excellent resource for my organization.  Through a series of coaching and training sessions with GROVEWELL, we laid the framework for my team's direction and operating guidelines. Since these interactions, my team continues to strengthen not only the delivery of our results but also the way the team provides them."
 

NOTE: Entire text of a solicited statement.
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It could be even a 3 or more days workshop [sic].  I would consider this helpful!
Verbatim comment on a
coachee's evaluation form
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Steve Morrow, manager at Johnson & Johnson

"I think the real benefit came from not learning from a 'canned' program but applying real life examples...."

"I would like to take this opportunity to thank Gary Wederspahn and your organization for providing an excellent cultural awareness session to our team in June.  The session was customized based on our joint input and really touched on all identified areas with a very positive outcome.  The general consensus was that the content was just right given our time constraint and provided a perfect overview of issues that we face as both global team members as well as global team leaders.
    "I think the real benefit came from not learning from a 'canned' program but applying real life examples experienced by both the instructor and participants.  We look forward to taking a deeper dive into the area of cultural awareness in upcoming meetings and look forward to working with your team in the future."
 

NOTE: Entire text of a solicited statement.
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Julie Hoesterey, manager at Deloitte & Touche

"The network of facilitators and leaders in the field of cross-cultural training that you bring to us is superior."

"Your programs, which are designed to meet the needs of our professionals and their families transferring in and out of the United States, have been outstanding.  In addition, the counsel and guidance you provide to our firm in order to continually improve our ability to foster successful assignments is appreciated.  The on-going dialogue to assess the needs of our specific population and the individual follow-up with our employees is evidence of your interest in the success of each person who participates in one of your programs.
    "The network of facilitators and leaders in the field of cross-cultural training that you bring to us is superior.  Each session is led by first-class professionals who are well versed in issues of adjustment to life overseas and cross-cultural communication, as well as bringing specific knowledge of the countries of origin/destination of the participants.  The programs are comprehensive and clear in content, while remaining personal, allowing for sharing among participants.
    "Our employees and their families consistently rate the cultural training programs among the best and most important aspect of their preparation for life abroad.  I thank you for playing a critical role in the success of our global program."
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NOTE: The above reproduces all but the first paragraph of a solicited letter.
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I realized after the [coaching session] that it's actually the first time I shared so much of my feelings and thinkings with someone in the United States since I came six months ago.
E-mail from an expat
coachee to her coach
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Wendy Siegel, manager at Deloitte Consulting:

"As promised, your program was fully customized.  We have received rave reviews from our participants."

"The program you delivered to our new hires from India was comprehensive, interactive, informative, and enjoyable.  Your facilitators immediately put them at ease and allowed them to feel completely comfortable and in the perfect frame of mind to begin the cross-cultural session.
    "It was evident that your team had surely 'done their homework.'  All of the input from my end was fully incorporated into the program design.  As promised, your program was truly customized to meet each of our needs.  The research and interviews you conducted prior to the training really made all the difference.
    "Our participants were able to benefit from your instructor's expertise and savvy in the intercultural arena.  Their experience and professionalism were truly appreciated.  It is quite clear that you all take a great deal of pride in your work and have a true commitment to intercultural learning.
    "We have received rave reviews from our participants. . . ."
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NOTE: These excerpts constitute about three-fourths of an unsolicited letter.
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Thank you for your time and advice, which has made such a difference on my approach to life.
Note on a Christmas card
from a coachee to his coach
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Marcos de Assis, coachee at Johnson & Johnson

"The [coaching] was of great assistance for my professional interaction with the different people/cultures in the plant."

"I've been having two huge learning opportunities.  [One was] cross-cultural [coaching].  Two entire days were dedicated to the understanding of the huge difference between the American and Brazilian cultures.  The [coaching] was extremely helpful for my initial adaptation and continues to be of great assistance for my professional interaction with the different people/cultures in the plant."
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NOTE: These excerpts are from Mr. de Assis's "Goals & Objectives First Quarter Report" to his supervisor, and were thereafter shared with GROVEWELL.  When GROVEWELL contacted him regarding the use of his statement on this website, he replied in part:
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"I do believe that one of my professional responsibilities is to recognize a good job, made with knowledge and professionalism.  Carol [Cunningham, a GROVEWELL associate,] did much more.  She put passion and care into her job."-
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Robin Godinez, manager at Bell Atlantic (now Verizon)

"What is unique about Grovewell is their ability to customize to address specific needs and concerns."

"Based on my personal interactions with GROVEWELL, as well as feedback received from Pathway cross-cultural program participants, I believe that the GROVEWELL facilitators and coaches are extremely professional, exceptionally knowledgeable, and exhibit a much-needed sense of compassion toward the individual needs of each family selected by Bell Atlantic for an international assignment.
    "What is unique about GROVEWELL program offerings is their ability to customize programs [to] address specific needs and concerns of the individual family.
    "I highly recommend GROVEWELL LLC to those organizations interested in providing professional cross-cultural preparation as an integral part of their international assignment program.  They did everything expected and more."
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NOTE: These excerpts constitute about one-third of a solicited letter.
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You are a true professional and our time with you was wisely spent.  We would recommend your services to others.
E-mail from an expat couple to their coach
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Wim Braeckmans, coachee at Johnson & Johnson

"The consultant did a magnificent job in explaining and guiding us through cultural issues."

"The cross-cultural training was a one-day meeting for me and my wife with a consultant from GROVEWELL as part of our International Development Program.  The consultant, Willa Hallowell, did a magnificent job in explaining and guiding us through cultural issues and ways of thinking (USA versus, in our case, Belgium).  From that one day meeting we really learned a lot.  We now still are in touch with Willa.  For example, she copies interesting articles about management, cultural issues, etc., for me.  Of course, all this only works if the trainee is committed to learning and understanding.
    "Again, Willa Hallowell has a tremendous understanding and experience in whatever has to do with culture, change, and development.  I can count on one hand the number of people who really impressed me in my life, and she is one of them."
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NOTE: These are excerpts from a long e-mail from Mr. Braeckmans
to his supervisor; they were later shared with GROVEWELL.
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Philip Crusco, owner of SPT International

"GROVEWELL's in-country specialists are very knowledgeable."

"GROVEWELL has consistently provided the logistical, cultural, and business integration services necessary for expatriates and their families to quickly become productive in their new host country.  Their in-country specialists form an extensive network and are very knowledgeable; they help busy HR people deliver the essential services that assist international transferees to quickly acclimate."
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NOTE: Text of an unsolicited e-mail to GROVEWELL's partners.
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I enjoyed every bit of the learning.  It has helped me become a better person.  Trust me, I could go on for hours.
E-mail from a coachee to his coach
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Aanchal Kumar, trainee at Deloitte Consulting

"I find myself applying [the training] in my day-to-day interaction and experiences here."

"Hi Brian [Szepkouski] and Jo Ann [Hinshaw],
    "We had a great time in Dallas!  Thanks for the wonderful training program that you guys organized for us.
    "It was really helpful and I find myself applying it in my day-to-day interaction and experiences here.  It has led to a better understanding and sense of consciousness in me.  Not only does it help me to understand the behavior of people around me, but also my own reaction to various situations that I find myself in.
    "It was a very good learning experience and I am sure I will remember it throughout the course of my stay here [in the U.S.]!"
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NOTE: Test of an unsolicited e-mail to GROVEWELL trainers.
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Al Falcon, coachee at Johnson & Johnson

"She is a wealth of knowledge on Latin American cultures."

"Cornelius, I just wanted to let you know that I had a very productive two days with Patricia.  She has a tremendous talent for foreign languages and she is a wealth of knowledge on Latin American cultures.  The [coaching] session was interactive and very enjoyable.  Thank you so much for setting that up for me."
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NOTE: Text of an unsolicited e-mail to a GROVEWELL partner.
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I have seen a marked improvement in the approach [coachee] is taking toward communications and general work on the project.  He has been very positive about his experience with GROVEWELL.
Unsolicited e-mail from supervisor of a coachee
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Mary Ann Walk, HR chief of an AT&T unit

"Grove and Hallowell's professional background in research and diversity was extremely valuable."

"Dr. Neal [Cornelius] Grove and Willa Hallowell were extremely professional and knowledgeable as they conducted extensive interviews with employees of our business unit.  I was pleased with the work of GROVEWELL.  Their professional background in the area of research and diversity was extremely valuable.  Our senior executives were engaged in thinking about diversity from a new, fresh perspective.  Thank you, GROVEWELL!"
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NOTE: Principal text of a solicited letter.
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Mary Scelba, manager at Chubb & Son

"Striking was their quick response, willingness to understand our needs, and depth of knowledge."

"Most striking was their quick response, willingness to understand our needs, and depth of knowledge.  They developed an excellent expatriation coaching and support program that has received excellent feedback from our employees.  Any and all requests to revise and edit the workshop to fit our corporate culture and specific needs of our employees have been met in a quality and timely manner.  I highly recommend Grovewell's services to any corporation...."
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NOTE: Principal text of a solicited letter.
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Ellen Van Velsor, research director, Center for Creative Leadership

"They delivered everything we agreed to, oftentimes more than required, always in a timely fashion."

"Neal [Cornelius] and Willa have consistently delivered everything we agreed to, oftentimes delivering more than required, always in a timely fashion.  Their work has been of the highest quality in terms of conceptual thinking and the creativity and professionalism of its design.  They always seem to have the project in mind, spontaneously sending us many useful ideas and suggestions.  I look forward to continuing our work with them and recommend them highly to others."
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NOTE: Principal text of a solicited letter
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More About GROVEWELL LLC
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How We Support Your Global Goals
GROVEWELL's Associates Worldwide
Current & Recent Clients
Client Testimonials
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