To read 400-word biographies of our associates based throughout the Western United States, continue below:[* = GROVEWELL-qualified executive coach]
*MANUELLE CHARBONNEAU is a bilingual/bicultural French-American executive coach and advisor to global senior leaders and teams. She helps high potentials, particularly those from expert backgrounds, influence and succeed across boundaries and systems.
Raised in an expatriate family, by the time Manuelle was 7 years old she had lived on three continents. Her education includes a B.A. in international business from Audencia Business School (France); two masters degrees (one in clinical psychology, one in organizational psychology) and a Ph.D. in organizational psychology from Alliant International University (California). Her dissertation on the use of technology in coaching has been used as a reference worldwide. Manuelle also has completed an Executive Leadership Certificate from Cornell University (New York) as well as executive courses in cross-cultural communication and global leadership at the Thunderbird School of Global Management (Arizona). Manuelle is certified in a range of assessments including Global Competency Inventory, Team Emotional Intelligence, Entrepreneur Mindset Profile, Versatility Index Profile, PDi 360 Profilor, Thomas-Kilmann Conflict Mode Instrument, GlobeSmart, FIRO-B, and MBTI.
Manuelle began her career in international market research in Europe. After moving to the U.S., she worked as a licensed systemic psychotherapist for over a decade until she moved into change management and management consulting for a boutique firm. She then joined the Metropolitan Water District of Southern California, the $1.6B wholesaler for the region responsible for the water needs of 19 million people, where she was in charge of leadership and career development. During her decade there, she implemented innovative assessment, training, and leadership solutions, built and oversaw a pool of coaches, and personally coached hundreds of leaders throughout the leadership pipeline and across divisions.
As an independent professional, Manuelle has coached leaders in organizations ranging from Fortune 500 to startups, including Hermès of Paris, Symantec, Airbus, Saks Fifth Avenue, Caltech University Tech Transfer, Sanofi, Verizon Digital Media, The American Water Works Association, Nemours Children Hospital, Lenovo, Genzyme, David Yurman, IBM’s Almaden Research Center, East West Bank, United Way, Enedis, BNP Paribas, French Accelerator, Raytheon, and the U.S. Department of Defense.
Manuelle has served as a board member of the Los Angeles Organization Development Network. She also has presented at several annual conferences of the Consulting Psychology Division of the American Psychological Association.
Manuelle is based in Los Angeles, where she lives with her international husband and two teenage daughters, who all think she drinks way too much Yunnan Imperial tea.
DAVID DICKEY has spent most of his adult life doing Japan-related training, consulting, and coaching, working with both Japanese and non-Japanese clients. Dave’s goal is to facilitate his clients’ discovery of ways for people to collaborate and thrive in Japan-U.S. and other mixed cultural environments. He believes that establishing understanding, relationships, and eventually friendships is the basis for personal and business success.
Dave graduated cum laude in Asian Studies (Japan focus) from Cornell University, where he began his study of Japanese in the intensive one-year FALCON (Full-year Asian Language Concentration) Program. Upon graduating, he honed his language skills by first working at a Japanese restaurant, then relocating to Japan and devoting eight years to the Tokyo Center for Language and Culture (TCLC). TCLC sent him to three regions in Japan: Tokyo, Kyushu, and Toyama. He became an Intensive Course Program Manager for TCLC, designing and conducting multi-week, live-in, intensive language and culture trainings for Japanese company employees working globally.
Upon relocating to San Francisco, Dave joined a Bay Area cross-cultural consulting firm and was put in charge of the Japanese language and culture training for Silicon Valley clients such as Intel and Applied Materials. Dave joined teams of trainers who conducted Working with Japan and Living and Working in Japan training programs for non-Japanese, and International Management Development programs for Japanese. Recently, in addition to his work with manufacturing and hi-tech firms, Dave has been working with pharmaceutical companies in Japan, the U.S., and Europe as they strive to improve their global collaboration and marketing.
Dave feels fortunate to be working with many of the same colleagues he encountered 25 years ago upon returning to San Francisco. His responsibilities now have expanded to include Working Globally, Leading Virtual Teams, and Teambuilding programs, although his focus remains on enabling Japanese and non-Japanese to live and work together effectively. Dave notes that, although in recent years more and more work with clients has become virtual, he still prefers to get together face-to-face, to build relationships, and to find paths to personal and professional effectiveness in the cross-cultural arena.
Dave lives in the San Francisco Bay Area where he and his wife participate in a wind and percussion ensemble, and where he enjoys riding his bicycle and photographing birds – “biking & birding” – every day.
*CAROLYN FEUILLE is an international leadership coach and training consultant. Her passion is enabling leaders and professionals to grapple successfully with the challenges of global business and to increase their intercultural competence for superior results across borders.
Carolyn holds a bachelors degree in Latin American studies from Pitzer College in California, a masters in teaching English as a second language from the University of California Los Angeles, and a masters in HR management and organization development from Golden Gate University. She also studied French history, art, and language at the Université d’Haute Bretagne in France. She speaks fluent French and holds the Diplôme Supérieur de Français des Affaires granted by the Chamber of Commerce and Industry of Paris.
Carolyn’s career began in Bogotá, Colombia, where she taught English as a foreign language to business clients. Later she lived and worked in several regions of France for four years, where she taught specialized English communication skills for managers at Kodak-Pathé as well as for French scientists and managers at the prestigious Centre National de la Recherche Scientifique. While working in the U.S. semi-conductor industry at VLSI Technology, Carolyn enabled management to successfully achieve and maintain ISO 9001 certification for U.S., Japanese and European sites. As training manager at Synopsys, she developed a globalized new-employee assimilation program.
Carolyn is a graduate of Corporate Coach U International. As a coach and performance consultant, she brings her expertise in executive and professional development to global high tech firms in Silicon Valley, including Intel, Hewlett-Packard, National Semiconductor, JDS Uniphase, and Cadence Design Systems. For the start-up Infinera, Carolyn coached executives in teamwork and collaboration. At LSI Logic, she coached managers in culturally competent leadership for global operations. She has also served pharmaceutical clients, such as Lifescan, for which she co-developed and delivered an award-winning cultural diversity training program for over 250 manufacturing employees.
Carolyn is also a master trainer. She has designed and conducted corporate training courses ranging from cross-cultural orientation to culturally diverse team leadership. She is qualified to use several assessments, including the Cultural Orientations Inventory. Carolyn conceived the idea for, and is now leading the development of, a competency-based assessment instrument to be known as the Polaris Global Leadership 360°.
Carolyn resides in California with her husband Bob and their two cats. They enjoy skiing, hiking, camping, bicycling, and playing tennis. Carolyn loves to cook French cuisine for family and friends.
KAY M. JONES has focused her career on promoting and facilitating communication and business among people from different cultures. She has lived and worked in China, Japan, France, the U.K., and the U.S. Through exposure to a variety of cultures and languages, over time Kay has honed her understanding and expertise and her ability to transfer her practical wisdom to others.
Kay graduated cum laude from the State University of New York at Albany with a degree in Chinese studies and French language; subsequently, she completed graduate work in international management. She began her career at the Chicago Council on Foreign Relations, working in the areas of public relations and corporate fund-raising. Next, she spent three years working for U.S.-China Industrial Exchange in Beijing, where she coordinated sales activities for American and European manufacturers of hi-tech medical and scientific equipment. This position involved frequent travel throughout the People's Republic of China as well as to Hong Kong, Japan, Singapore, and the U.K.
In early 1987, Kay began doing consulting work that involved facilitating conference calls as well as face-to-face meetings and negotiations among businesspeople in the U.S., the Pacific Rim, and Europe. Since then, the cultures with which she has worked most closely are the U.S., the U.K., Israel, France, Hong Kong, Japan, Singapore, Taiwan, and the People's Republic of China. Naturally, her work requires regular travel to all of these locations.
While Kay often conducts intercultural training and research for multinational corporations, her background and expertise are truly put to good use when she designs or adapts training events for specific global corporate environments. Recent examples include localizing and upgrading a workshop on organizational savvy for senior bankers in the Asia Pacific region; and collaborating with a team of interculturalists in order to create nine days of workshops on basic business skills for the Chinese employees of a multinational manufacturing company. Kay also is a guest lecturer for courses on global business strategy, entrepreneurship, and international marketing at the University of San Francisco and the University of California, Berkeley.
Kay speaks Mandarin, Japanese, and French as well as her native English. With her business partner, Anthony Pan, Kay is co-author of Culture Shock! Beijing (Marshall Cavendish, 2005) as well as several shorter articles on various intercultural business topics.
A resident of the San Francisco bay area but originally from a farm in upstate New York, Kay enjoys reading and listening to music (mostly the blues); she is also very active in feral cat rescue efforts in her local area.
*STEFAN MATTHIES is a trainer and executive coach who provides, in both the United States and Germany, personal and professional development in the areas of leadership, conflict management, effective communication, presentations, and team-building.
Born and raised in Germany, Stefan holds a bachelors degree in business administration and has studied applied cultural sciences at the University of Lueneburg. His first corporate position in Germany was in human resources at Babcock Textilmaschinen, after which he held marketing management positions at both RMM Marketing Research and at Springer&Lardon. As a management consultant and trainer at Fromm Management-Seminare, Stefan designed and conducted a variety of management coaching and training programs for German multinational corporations. Attending his programs over several years were executives and employees of Airbus, Allianz, Axel-Springer-Verlag, Beiersdorf, Bertelsmann, CSC Ploenzke, DaimlerChrysler, Gruner+Jahr, Hamburgische Landesbank, Nestlé, Philips, Premiere, RTL Television, Thyssen, and Volkswagen.
In 2001, Stefan relocated to Southern California and founded his own coaching and training firm there. In order to keep up with business developments in Europe as well as North America, he consults, coaches, and leads seminars in both Germany and the U.S. He has presented on cross-cultural issues at the Anderson Business School of the University of California, and on innovative leadership at the Microsoft’s Executive Briefing Center; in 2002, he spoke at the United Nations roundtable in Geneva. His personal client list includes, among others, Allianz, Avery Dennison, Bertelsmann, Ceradyne, Philips, SAP, and TimeWarner.
Stefan has been trained in global leadership systems, global executive coaching, cross-cultural training, transactional analysis for organizations, systemic neuro-linguistic programming, and the power of body language. He has enhanced his coaching skills by studying at the Newfield coaching and organizational learning program, and at the Wharton Business School’s executive coaching workshop. His interactive, results-oriented coaching and training approaches apply the personal development tool known as shadow coaching, plus Stefan’s own technique that incorporates humor, which draws on his training some years ago in the art of clowning. Stefan’s talent for humorously mirroring business situations has made it possible for previously defensive or otherwise reticent clients to become able to wholeheartedly seek innovative solutions to challenging business issues.
Although they visit Germany often, Stefan and his wife reside near the beaches of Southern California. Stefan is not only a trained clown but also a long-time actor, abilities that have proved useful in his personal life as well as in his professional services to corporations.